Noe Camacho, Revenue Manager at Hotel Casa Dorada Los Cabos, Resort & Spa, reveals how our dynamic pricing and real-time data reports have allowed them to respond quickly to market shifts to optimize their revenue.
Introducing Hotel Casa Dorada Los Cabos, Resort & Spa
Located along the shores of Medano Beach in Cabo San Lucas, Mexico, Hotel Casa Dorada Los Cabos, Resort & Spa offers guests a luxurious five-star resort experience. With a wide range of activities, the resort is perfect for families, ensuring there's something for everyone to enjoy.
Tech stack
- PMS: Innsist TCA
- Booking engine: Innsist TCA
The problem
Optimizing our rates was a major challenge. We were manually updating our pricing without access to real-time reports, making it difficult to compare our performance against previous years and adjust to demand fluctuations.
Choosing Duetto
We were searching for a tool that would provide accurate forecasting and real-time data, and fellow hoteliers recommended Duetto. After looking into the product capabilities, I was convinced — I loved it!
Our onboarding process was smooth and well-organized, allowing us to quickly get up to speed and start seeing results.
“Since implementing Duetto’s GameChanger and ScoreBoard, we’ve seen an increase in occupancy, thanks to our ability to make quick pricing adjustments based on real-time data.”
The results
1. Enhanced strategy
Since implementing Duetto GameChanger and ScoreBoard, our revenue strategy has become more dynamic and data-driven. We’re now leveraging real-time data for price monitoring and adjustments. This has empowered us to respond quickly to market shifts, optimizing revenue and driving a 3% increase in revenue per available room (RevPAR) and 8% increase in average daily rate (ADR).
2. Monitoring and reporting
With ScoreBoard, we’ve gained a level of data precision that we never had before. We now track key metrics such ADR, occupancy, and RevPAR for different time periods, including daily, monthly, and segmented data.
3. Operational efficiency
Duetto’s user-friendly platform has greatly improved our operational efficiency. It’s streamlined our workflow, allowing us to make faster decisions and gain clearer insights.
My advice
As Nike says, "Just do it!"
