We at Duetto Research, Inc. (“Duetto,” “we,” “us,” or “our”) have created this privacy policy (this “Privacy Policy”) because we know that you care about how information you provide to us is collected, used and shared. This Privacy Policy relates to the information collection and use practices of Duetto in connection with our Website, as well as your rights and choices about such collection and use. 

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By visiting our Website, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Use. Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.

The Information We Collect

 

Information You Provide to Duetto

To access or use certain features of the Website, such as posting a Comment or requesting Subscription to the Blog, you may be required to provide us with personal information about yourself, such as your name and email address. We also collect any additional information about yourself that you voluntarily provide to us, such as any information in your Comments, interests, and mailing list opt-in and opt-out information.

Information Collected Automatically

As you navigate through and interact with our Website, we may  use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns. Such information may include information about the device from which you access the Website, your IP addresses, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, what sections of the Website you visit, and similar information concerning your use of the Website.

The information we collect automatically helps us to improve the Website, including by enabling us to estimate our audience size and usage patterns; store information about your preferences, which allows us to customize the Website according to your individual interests; speed up your searches; and recognize you when you return to the Website.

The technologies we use for this automatic data collection includes cookies. Cookies are small packets of data that a website stores on your computer’s hard drive so that your computer will “remember” information about your visit. If you do not want the Website to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this. However, if you decide not to accept cookies from us, the Website may not function properly. When the Website is made available to you through third-party sites, please be aware that these other websites maintain their own policies regarding cookies and the collection and use of information. You are responsible for reviewing those policies.

Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to what site and app operators should do with regard to these signals. Accordingly, we do not monitor or take action with respect to “Do Not Track” signals or other mechanisms. For more information on “Do Not Track,” visit http://www.allaboutdnt.com.  

 

The Information Collected by or Through Third-Party Advertising Companies

We may share information about your activity on the Website with third parties for the purpose of tailoring, analyzing, managing, reporting, and optimizing advertising you see on the Website and elsewhere. These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect such information for such purposes. Pixel tags enable us, and these third-party advertisers, to recognize a browser’s cookie when a browser visits the website on which the pixel tag is located in order to learn which advertisement brings a user to a given website.

 

Accessing and Modifying Personal Information and Communication Preferences

If you have requested a Subscription to our Blog or posted a Comment on the Blog, you may review and make changes to your personal information by emailing us at privacy@duettocloud.com. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any Duetto marketing email. We will process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.

How We Use and Share the Information

We may use your information to solicit your feedback, to inform you about our products and services and those of our third-party marketing partners, and to improve our service to you. 

In an ongoing effort to better understand our users and our Website, we may analyze your information in aggregate form in order to operate, maintain, manage, and improve the Website. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.

We may employ other companies and individuals to perform functions on our behalf. Examples may include providing marketing assistance, order fulfillment, billing, and customer service. These other companies will be allowed access to your information only as necessary to perform their functions and to the extent permitted by law.

As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event involving the Duetto entity or its assets, your information may be part of the transferred entity or assets.

To the extent permitted by law, we may also disclose your information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such information is necessary or advisable, for example, to protect the rights, property, or safety of Duetto or others.

 

How We Protect Your Information

We take reasonable steps to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you provide will not be intercepted while being transmitted to and from us over the Internet. In particular, email sent to or from the Website may not be secure, and you should therefore take special care in deciding what information you send to us via email.

European Residents

If you are a resident of the European Union or the United Kingdom, you are entitled to certain information and have certain rights under the General Data Protection Regulation (Regulation (EU) 2016/679) and the equivalent laws of the United Kingdom (the “GDPR”). Those rights include: 

  • The right of access to your information.
  • The right to rectify your information if it is incorrect or incomplete.
  • The right to have your information erased (“right to be forgotten”) if certain grounds are met.
  • The right to withdraw your consent to our processing of your information at any time (if our processing is based on consent).
  • The right to object to our processing of your information (if processing is based on legitimate interests).
  • The right to object to our processing of your information for direct marketing purposes.
  • The right to receive your information from us in a structured, commonly used and machine-readable format, and the right to transmit your information to another controller without hindrance from us (data portability).

If you are located in the European Union or United Kingdom and you are or have been a user of our services, we may send you marketing communications based on our legitimate interests, subject always to your right to opt out of such communications. Further, if you are located in the European Union or United Kingdom, we will never share your information with a third party for such third party’s marketing purposes, unless you have specifically consented to us doing so.

You may contact us at privacy@duettocloud.com to exercise any of the above rights. We may request specific information from you to confirm your identity, and in some circumstances, we may charge a reasonable fee for access to your information.

Furthermore, if you believe that our processing of your information is inconsistent with your data protection rights under the GDPR and we have not adequately addressed your concerns, you have the right to lodge a complaint with the data protection supervisory authority of your country.

For purposes of the GDPR, we are a “controller” and you are a “data subject.”

Important Notice to Non-U.S. Residents

The Website is operated in the United States. If you are located outside of the United States, please be aware that any information we collect from you will be transferred to the United States. By using the Website and/or providing us with any information, you consent to this transfer.

 

California Residents

California law grants additional privacy rights to California residents. In particular, the California Consumer Privacy Act (“CCPA”) requires businesses to disclose, for the past 12 months, (i) the categories of personal information collected, (ii) the sources of the collected personal information, (iii) the purposes for which the collected personal information is used, (iv) the categories of personal information disclosed for a business purpose, and (v) the categories of any personal information sold. Duetto provides these disclosures in the following table. (Note that Duetto does not sell any personal information.)

 

Category

Sources of Collection

Purposes of Collection

Disclosures for a Business Purpose

Identifiers

Website visits, creation of accounts and registration for Duetto products and services

For customer registration, to enable Duetto to provide its products and services and to allow Duetto to communicate with you

To Duetto service providers to assist in providing Duetto products and services

Personal information categories listed in the California Customer Records statute

Registration to receive Duetto products and services

To enable Duetto to provide its products and services and to allow Duetto to communicate with you

To Duetto service providers to assist in providing Duetto products and services

Commercial information

Purchase of Duetto products and services

To provide Duetto products and services to customers and maintain purchase history

To Duetto service providers to facilitate delivery of products and services

Internet or other electronic network activity

Your browsing and search history on our Website and other interaction with our Website

To improve the visitor experience on our Website, diagnose server problems and administer our Website

To third-party analytics services providers for the purpose of enhancing our Website and improving the effectiveness of our advertising

 

California residents also have the rights described below. We will not discriminate against any California resident who exercises these rights. 

Right to access/know your information. You may request from us a list of (i) the personal information that we have collected about you, and (ii) the categories of third parties to whom we have disclosed your personal information. You have the right to up to two (2) access requests each twelve (12) months.

Right to delete your information. You may request, at any time, that we delete your information and direct our service providers to delete your information from their records. We are not required to delete any information that is necessary to provide our Services you have requested, to detect security incidents, or to comply with a legal obligation, among other limited exceptions.

You may contact us to exercise these rights at privacy@duettocloud.com. To ensure the privacy and protection of individuals, we are required to verify your identity (or that of your authorized agent) or otherwise authenticate your request(s), which we will do in accordance with the CCPA regulations. Please note that, under the CCPA, we are not required to grant a request to access/know or a request to delete with respect to personal information obtained from you in your role as an employee, owner, director, officer or contractor of a company and within the context of Duetto providing its services to such company.

In addition, under California Civil Code Section 1798.83, California residents who have an established business relationship with Duetto may choose to opt out of our sharing their personal information with third parties for direct marketing purposes. If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your personal information to third parties for the direct marketing purposes, please send an email to privacy@duettocloud.com.

Children

We do not knowingly collect personal information from children under the age of 16 through the Website. If you are under 16, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide us personal information without their permission. If you have reason to believe that a child under the age of 16 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.

External Websites

The Website may contain links to third-party websites. Duetto has no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.

Changes to This Privacy Policy

This Privacy Policy was last updated as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time, and will post any changes on the Website as soon as they go into effect. By accessing the Website after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer back to this Privacy Policy on a regular basis.

How to Contact Us

If you have questions or comments about this Privacy Policy or our privacy practices, please email us at privacy@duettocloud.com.