There is more data available today than ever before to help revenue and sales managers make smart decisions when quoting group business. While we’re seeing more collaboration between the two departments, unfortunately complications around...

Rebecca Kwan, the first chairlady of the Hong Kong Hotels Association, has big plans amidst big challenges. But if anyone can take on this task, it would be Kwan. A veteran in the industry, Kwan was also given new responsibilities at Dorsett...

With all the technology innovation that has happened in the casino space over the years, there was one glaring pain point casino operators could not seem to grasp: how to allow loyalty members to book their discounted and comp rooms on the casino...

Hotel market demand is changing rapidly across the Pacific Northwest, and boutique owner-operator Coast Hotels wanted to make sure they were getting their fair share.