Uplift in average room upgrade supplement
Before having the Duetto integration in place for dynamic room upgrade pricing. The average upgrade supplement per night at Nobu Hotel Los Cabos was $214.60. After having the Oaky x Duetto integration in place, Nobu Hotel Los Cabos increased the average supplement to $263.30, an increase of 22.7%.
Decreased rejection rates
Before using Duetto, the average rejection rate at Nobu Hotel Los Cabos was 45.4% (79 out of 174). Now, with the integration in place, the average rejection rate is 10% (1 out of 10), an impressive decrease of 78%.
Lourdes Ancona, Revenue Management Corporate Director for RCD Hotels, said, “I’m impressed with the results we’ve had with the Oaky & Duetto integration so far. The team feels more confident accepting an upgrade because they know it’s at the right price.”