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Success Stories

How Nobu Hotel Los Cabos Increased Room Upgrade Revenue

Duetto & Oaky partnered up to offer dynamic room upgrade pricing. Upgrade rates in Oaky will be automatically adjusted by leveraging your dynamic rate strategy in Duetto.


Uplift in average room upgrade supplement

Before having the Duetto integration in place for dynamic room upgrade pricing. The average upgrade supplement per night at Nobu Hotel Los Cabos was $214.60. After having the Oaky x Duetto integration in place, Nobu Hotel Los Cabos increased the average supplement to $263.30, an increase of 22.7%.

Decreased rejection rates

Before using Duetto, the average rejection rate at Nobu Hotel Los Cabos was 45.4% (79 out of 174). Now, with the integration in place, the average rejection rate is 10% (1 out of 10), an impressive decrease of 78%.

Lourdes Ancona, Revenue Management Corporate Director for RCD Hotels, said, “I’m impressed with the results we’ve had with the Oaky & Duetto integration so far. The team feels more confident accepting an upgrade because they know it’s at the right price.”

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