Head of Revenue, Henning Möhn, reveals how his team have revolutionized their revenue management strategy and improved their operational efficiency with our RMS.
Introducing RIMC Hotels & Resorts Group
Headquartered in Hamburg, RIMC Hotels & Resorts Group is one of the leading international hotel associations. Our portfolio is vast including, business, city, and holiday hotels, across multiple countries.
What was your revenue setup before Duetto?
Before the implementation of Duetto in 2022, we didn’t use a revenue management system (RMS). We managed pricing manually, using disparate tools making adjustments through our property management system (PMS). This process was time-consuming and inefficient, especially for pricing and capacity control.
Why did you choose Duetto?
We were keen to adopt a cloud-based RMS that could help us drive revenue by capturing real-time market demand, remain competitive, and help us overcome the operational inefficiencies we were experiencing.
And that’s when we found Duetto.
By using data analytics and forecasting, Duetto helps us optimize hotel occupancy, identifying the best time to adjust our pricing in real-time. to increase our profitability and minimize our operating costs.
“We saw an increase in RevPAR in all Duetto hotels compared to last year. Due to the dynamization in the room categories, we were able to generate additional revenue.”
What was your onboarding experience like?
It was seamless! Duetto’s hands-on approach ensured smooth integration and setup across all of our properties. Honestly, there’s no room for improvement here!
How has your revenue strategy changed?
With Duetto’s real-time, demand-driven pricing and automatic recommendations, we’ve significantly changed our revenue strategy. We’re much more focused on developing RevPAR in the hotels. With dynamic, real-time pricing, based on demand, competition, and other factors, we’re in a much stronger market position than before.
The platform is also great for our operations:
- The seamless transition to dynamic, real-time pricing has empowered our team to make data-driven decisions more efficiently, enhancing both revenue growth and operational processes.
- Productivity has increased as we’re able to easily monitor and analyze of pricing recommendations and forecasts
- Accessing the system remotely saves us crucial time enabling our teams to focus on more strategic initiatives.
What have been the results?
- We’ve seen a 28.44% increase in RevPAR for our Polish property and an overall RevPAR increase across our portfolio.
- We’ve saved 30 minutes every day on pricing and monitoring for each hotel.
- We’ve achieved a better balance between ADR and occupancy, with substantial improvements in room revenue.
Thanks to the dedication of our team members, such as Revenue & Distribution Manager, Nicole Kurtenbach, Revenue Manager, Philip Marceaux, and Revenue Manager, Nico Miericke, we’ve achieved great results.
With Duetto our properties continue to excel in optimizing revenue strategies and maintaining a competitive edge - I don’t know what we’d do without it!
