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Duetto Delivers New Rate Management Experience

The software as a service provider of revenue strategy solutions rolls out several innovations to its award-winning GameChanger revenue optimization application.

San Francisco, May 24, 2022 - Duetto, hospitality’s leading software as a service provider of revenue strategy solutions, announced today a series of new features for GameChanger, its award-winning revenue optimization application.

The New Rate Management Experience (NRMX) features are designed to enable revenue teams to work more strategically, consolidating all rate publishing pages into one single, unified view. 

“We’re excited to unveil new features to improve the user experience in GameChanger, the world’s only cloud-native, multi-tenant RMS,” said David Woolenberg, CEO, Duetto. “Our iterative approach to product development means that every Duetto user is always using the latest version of our platform. There is no V1, V2, or V3 – everyone operates on the same, updated system. This is vital to our clients, especially those who run their connected commercial strategy for multiple properties and brands from our RMS.”

The product development team at Duetto has focused on four key areas of enhancement with NRMX. These are:

Efficiency and Time Savings consolidate rate publishing pages into one single, unified view and enable bulk updates on rate acceptance.

Confident Rate Pushing provides a customizable view of crucial data points, enabling  users to click and drag elements of the GameChanger dashboard into a view that best fits their strategy.

Decision Intelligence provides more comprehensive competitive information and quicker filtering to enable revenue managers to focus on the days that most need their attention. Custom metrics are also now available.

Operational Visibility allows more accessible user auditing and improved visibility on when and where strategy influences a rate for a room type or segment.

These new features have been tested in beta by several Duetto customers, and are receiving rave reviews:

“It's easier to maneuver and streamlines the whole process. Having all the data on one screen helps when I'm looking at it over the weekend from my phone. I have everything at my fingertips. This enables me to work smarter, not harder, where I don't feel tethered to my laptop every day,” said Jamie Chang, Regional Director of Revenue Management, Pacifica Hotels.

“Duetto’s new rate management experience is very user-friendly. You have all of the data points like daily pace in the same tool. I don't make many rate changes anymore because I only have to take the recommendation from Duetto. It's awesome! I optimize in three minutes or less,“ said Jaime Abraham Garza, Corporate Revenue Manager,  Playa Hotels & Resorts.

GameChanger helps hotels develop and implement the most profitable and competitive revenue strategies. Built on an Open Pricing methodology that allows you to yield unlimited segments, channels, and room types in real-time, GameChanger delivers a flexible platform that lets you adjust segmentation and custom pricing logic whenever you need it and without losing data. This latest product enhancement will become available to all Duetto GameChanger users this summer.

NRMX comes hot on the heels of Duetto’s innovative  new upselling integration with Oaky, which delivers analytically powered, highly targeted upgrade offers to guests.  Both innovations help hotel revenue teams deliver on a connected commercial strategy that will boost revenue and improve the guest experience.

About Duetto

Duetto delivers a suite of cloud applications to simplify hospitality revenue decisions and allow hoteliers to work smarter, increasing organizational efficiency, revenue, and profitability. The unique combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to industry challenges. The software as a service platform allows hotels and casino resorts to leverage real-time dynamic data sources and actionable insights into pricing and demand across the enterprise. More than 4,000 hotel and casino resort properties in more than 60 countries have partnered to use Duetto’s applications, which include GameChanger for pricing, ScoreBoard for intelligent reporting, and BlockBuster for contracted-business optimization. Duetto is backed by investors Warburg Pincus, Icon Ventures, Accel Partners, Battery Ventures, and Spectrum 28.

In January 2022, Duetto was voted as the Best Revenue Management System in the HotelTechAwards 2022.

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Sarah McCay Tams, Director of Marketing Communications.

Sarah joined Duetto in 2015 as a contributing editor covering Europe, Middle East & Africa (EMEA). In 2017, she was promoted to Director of Content, EMEA, and in 2022 promoted to Director of Marketing Communications. An experienced B2B travel industry journalist, Sarah spent 14 years working in the Middle East, most notably as senior editor – hospitality for ITP Publishing Group in Dubai, where she headed up the editorial teams on Hotelier Middle East, Caterer Middle East and Arabian Travel News. Sarah is now based back in the UK.

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