The casino’s edge:
Unlocking more gaming revenue through smarter hotel offers

Your hotel isn’t just a place to sleep—it’s a powerful driver of gaming revenue.
So why are so many casino resorts still managing rooms and rates like it’s 1999?
Join Duetto and industry experts from Mohegan Gaming and ComOps for a candid fireside chat on why casino resorts can’t afford to ignore modern Revenue Management Systems and dynamic offer strategies.
We’ll explore:
- The perpetual offer advantage: What it is, how it works, and why it’s redefining how casinos fill rooms and drive play.
- Breaking the old code: The mindset shift from traditional offer codes and “sold out” promotions to flexible, always-on booking opportunities.
- Protecting your bottom line: How to prevent comp abuse while still giving players the freedom they crave.
- Driving more gaming from hotel guests: Using data, tech, and guest behavior insights to keep players on property—and at the tables—longer.
Date: Tuesday, September 30, 2025
Times: 10:00 a.m. (PT) | 1:00 p.m. (EST)
This isn’t another generic webinar about “increasing revenue.” It’s a real conversation about the strategies and tools that are already transforming casino resorts—and what’s at stake if you don’t make the leap.
*The recording will be available on-demand to all registered users.
Note: Please use your business email address. Regrettably, we can not provide access to public domains. For more information, email events@duettoresearch.com.
Our speakers

Daniel Lofton
Daniel Lofton is Duetto’s Director of Casino Solutions, bringing over a decade of revenue management consulting experience across diverse hotel portfolios. With 10+ years of experience, he has helped casino resorts and hotels maximize guest value through dynamic pricing strategies and advanced loyalty tools, ensuring every revenue opportunity is captured. Daniel’s career includes leadership roles at the Golden Nugget Lake Charles Hotels and The Westin Houston Downtown, as well as experience in the mid-market hotel segment. He has also driven the development and implementation of transformative hotel technologies.

Jesse Sturges
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Nevin Reed

Sue Murphy
Sue Murphy has over 20 years of experience in hotel revenue management, leisure sales, and distribution. She has worked and led teams for some of the most successful revenue optimization teams in the casino industry, including Caesars Entertainment, Pinnacle Entertainment, and PENN Entertainment, Inc, where she led revenue management for 23 casino hotels. Sue is skilled in using revenue management platforms such as Cendyn/RainMaker’s GuestRev, Duetto,and IDeaS and has led multiple technology integration projects and implemented pioneering dynamic pricing for casino hotels. She is currently leading revenue management at ComOps, helping guide strategy for new hotel projects, review strategies that are in place for existing organizations, lead transformational projects, and provide tactical support across various areas, including contact center operations, customer experience, and digital innovation. As a thought leader, she collaborated with HSMAI to draft a white paper on revenue management for casino hotels.