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This graph shows the variance of reserved status bookings for future stay dates as compared to same time last year, broken down by stay month.
The small pop-out graph shows the most recent week’s on the books for future stay months for this year and last year.
The on the books figures for North America show extraordinary weakness in pace for the summer months, which are vital to so many properties in the region. However, pace recovery seems relatively attainable for parts of Q3 and Q4.
For 2020, pace is down 72 points overall compared to 2019.
One of the key property types we will keep an eye on in the coming weeks is casino resorts. Regional casinos have always been powered by drive-markets, which is a traveler type we expect to power the immediate recovery for all hotels.
For casino resorts, pace is down 73 points for the remainder of 2020; with the largest deficit in May 2020 at a decrease of 99 points. Aside from that, casino resorts remain largely in line with the overall trend of NA.
It is important to note that the few casino resorts that have opened their doors, or are soon to do so, are seeing hyper-compression for their first open week (in some cases showing a forecast of ‘sold out’), which is a very positive sign of recovery.
This graph shows variance in volume of new bookings for future stay dates as compared to same time last year, broken down by stay month.
The small pop-out graph shows the most recent week’s new bookings for future stay months for this year and last year.
For the majority of 2020 we see weak pick up in new bookings.
Notably, week 11 (our most recent week of data) shows greater pick up for Q2 and Q3 2020 than the previous week 10; but week 11 is slower in pick up for Q4 2020 than week 10. For the entirety of the data shown, pick up is behind by about 78% compared to STLY. Most of the new pick up came from transient business, with a small amount of short-term group business, which picked up in May 2020.
Casino resorts cumulatively showed no meaningful gain in pick up at an aggregate level because so many remain closed; this negates the great pick up we saw at the few properties that have re-opened or plan to in the near future.
This graph shows variance in volume of cancellations for future stay dates as compared to same time last year, broken down by stay month.
The small pop-out graph shows the most recent week’s new cancellations for future stay months for this year and last year.
Similar to other regions, the most recent weeks of data (May 4th - 17th) show a consistent trend to prior weeks. The flood of cancellations hit North America by the 2nd of March (week ending March 15) and was most pronounced by the third week in the days following the U.S. national emergency declaration. Since then, the curve shows flattened cancellations and an absence of new bookings.
This graph shows volume of web traffic data (bookings, regrets, and denials on brand.com) for future stay dates, broken down by stay month.
The small pop-out graph shows the most recent week’s new traffic for future stay months for this year and last year. As a percentage of the total, in darker blue we see regrets (users that search for stay dates in the hotel’s booking engine but leave without booking). This data is a strong indicator of future demand.
Web traffic into North America continues to report week on week gains, which is certainly the most positive sign we are tracking. It is widely anticipated that transient leisure travellers will power the immediate recovery and this metric is a direct indicator of that. Although a positive signal of demand, it is important to note that web traffic still shows a 91 point decrease against the same week last year.
Casino resort web traffic has shown substantial week on week gains, similar to North American trends overall, but with a little more prominence. When we compare week 10 to week 11 (our most recent week), web traffic has more than doubled for this sector.
This graph shows the variance of reserved status bookings for future stay dates as compared to same time last year, broken down by stay month.
The small pop-out graph shows the most recent week’s on the books for future stay months for this year and last year.
Without a significant increase in new bookings, the deficits to STLY continue to grow for Q3. From September onwards, while we are not in the historically strong booking window yet, there is little movement in confidence for future travel. Pace, while still considerably behind STLY, increases slowly but steadily.
This graph shows variance in volume of new bookings for future stay dates as compared to same time last year, broken down by stay month.
The small pop-out graph shows the most recent week’s new bookings for future stay months for this year and last year.
Despite restrictions being lifted across Europe, we do not see a significant increase in the volume of new reservations.
Using June as an example for when many hotels expect to resume a form of operations, we observe that the regions have reacted very differently: 36% of bookings were for the DACH region, 26% for UK and Ireland, and only 2.5% for Southern Europe. New bookings in the domestic markets over the upcoming weeks, as companies define their paths for re-opening and ramp up communication, will be key in defining Q3 development and confidence for Q4
This graph shows variance in volume of cancellations for future stay dates as compared to same time last year, broken down by stay month.
The small pop-out graph shows the most recent week’s new cancellations for future stay months for this year and last year.
The most recent weeks of data (May 4th - 17th) continue what has been observed since the middle of April - flattened cancellations in absence of new bookings.
This graph shows volume of web traffic data (bookings, regrets, and denials on brand.com) for future stay dates, broken down by stay month.
The small pop-out graph shows the most recent week’s new traffic for future stay months for this year and last year. As a percentage of the total, in darker blue we see regrets (users that search for stay dates in the hotel’s booking engine but leave without booking). This data is a strong indicator of future demand.
As announcements around restrictions being lifted in Europe, particularly for hotels and housing tourists, we see an increase in searches for stay dates in July to September over the past four weeks. Using the data from the week commencing April 20th, we see July searches double, August saw an 85% increase and we even saw 80% growth for September and October.
Focussing on the summer months, July - September, despite the region not seeing much materialized new bookings over the past weeks (May 4th - 17th), we have observed an average of 35% of total searches for Spain & Portugal.
In the short term, for June we saw 30% of total searches in the region for properties located in DACH countries.
This graph shows the variance of reserved status bookings for future stay dates as compared to same time last year, broken down by stay month.
The small pop-out graph shows the most recent week’s on the books for future stay months for this year and last year.
The reality of the return of demand has settled in, meaning that pace compared to the levels of STLY remain behind for the rest of the year until international travel resumes. Weekly growing occupancy will shape the outlook going forward; STR has reported up to 45% in China and 23% for Australia in the week ending May 17th. Both are regions that are leading the release of temporary restrictions.
Our future data shows that in the short term, for the month of May, the deficit year on year has gradually reduced in the past 4 weeks from 79% to 71% driven by last minute demand.
In contrast, the deficit of bookings for the upcoming months of June to September compared to last year continues to increase as travellers as a whole are reluctant to plan more than two weeks ahead.
This graph shows variance in volume of cancellations for future stay dates as compared to same time last year, broken down by stay month.
The small pop-out graph shows the most recent week’s new cancellations for future stay months for this year and last year.
The most recent data (May 4th - 17th) continues to show what has been observed since the middle of April - cancellations flatten through the end of the summer months.
This graph shows variance in volume of new bookings for future stay dates as compared to same time last year, broken down by stay month.
The small pop-out graph shows the most recent week’s new bookings for future stay months for this year and last year.
New bookings continue to materialize mostly within a 30-day booking window. The upcoming 2-4 weeks show movement in all APAC regions.
We can see the pace of bookings increasing going into the month. Taking May as an example, compared to the amount of bookings in week 8 (Apr 20th - 26th), bookings doubled in volume over the past 4 weeks. June bookings have increased by 29% in the past four weeks, two weeks before the start of the month.
This graph shows volume of web traffic data (bookings, regrets, and denials on brand.com) for future stay dates, broken down by stay month.
The small pop-out graph shows the most recent week’s new traffic for future stay months for this year and last year. As a percentage of the total, in darker blue we highlight regrets (users that search for stay dates in the hotel’s booking engine but leave without booking). This data is a strong indicator of future demand.
The trend we observed from the new bookings data is mirrored in the volume of web traffic where the concentration is on stay dates for the next 4-6 weeks. 56% of traffic was for stay dates in May and June.
This graph shows the variance of reserved status bookings for future stay dates as compared to same time last year, broken down by stay month.
The small pop-out graph shows the most recent week’s on the books for future stay months for this year and last year.
On the books pace for Latin America represents a large deficit against STLY, when we look at our most recent week of data.
Although it is clear the summer cannot be recovered (pace-wise) at this point, there is still some hope for September and beyond.
It is worth noting that pace for the remainder of 2020 is down 65 points, which is not as bad as other regions shown in our Pulse Report (APAC comes in second this week at 67 points).
This graph shows variance in volume of new bookings for future stay dates as compared to same time last year, broken down by stay month.
The small pop-out graph shows the most recent week’s new bookings for future stay months for this year and last year.
As countries within Latin America emerge as new hot spots for the virus, we see very little change in terms of new bookings reflected in the most recent weeks of data.
This graph shows variance in volume of cancellations for future stay dates as compared to same time last year, broken down by stay month.
The small pop-out graph shows the most recent week’s new cancellations for future stay months for this year and last year.
As with all regions, this week’s cancellation activity shows little change from prior weeks. The initial wave of cancellations that hit Latin America in mid-March impacted stay dates through the summer months, while more recent weeks of data showed additional cancellation activity for stay dates into spring 2021.
This graph shows volume of web traffic data (bookings, regrets, and denials on brand.com) for future stay dates, broken down by stay month.
The small pop-out graph shows the most recent week’s new traffic for future stay months for this year and last year. As a percentage of the total, in darker blue we see regrets (users that search for stay dates in the hotel’s booking engine but leave without booking). This data is a strong indicator of future demand.
Web traffic for Latin America is certainly pacing behind STLY - down 81 points versus the same week in 2019. However, if we compare the most recent week (week 11) to the prior week (week 10), we see a 20 point increase in web shopping.
It is worth noting that the week on week gains we see in LATAM as a whole does not translate to Mexico specifically. Mexico by itself is seeing steady declines week on week in web traffic.
Director of Hospitality Solutions, Americas
Director of Hospitality Solutions, EMEA
Solutions Engineer, EMEA
Director of Hospitality Solutions, Americas
