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Read our thought leadership blog posts, covering everything from hotel revenue management strategies to opinion pieces.
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How Casinos Boost Gaming Strategies with Analytics, Data

Casino operators could make a lot more money with the right strategies and investments around data and analytics, but they need to address some fundamental challenges first,...
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The 5 Stages of Personalisation in Hospitality

Personalisation in hospitality is nothing new.
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Are You Asking ‘Who Moved My Hotel Revenue?’

The hotel industry is changing at breakneck speed. New disruptors are constantly entering the space. Think online travel agents, Airbnb, Google, Facebook et al. If you don’t...
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Is RMS Technology Actually Holding Hotels Back?

Fresh off a summer packed with fantastic industry events featuring thought-provoking speakers, I’ve finally had time to sit back and contemplate the bigger challenges facing...
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Hotel Occupancy and Demand are Soaring. Why Can’t You Drive ADR?

Despite industrywide record demand and occupancy levels, historical data shows that hoteliers — specifically general managers and revenue teams — are struggling to drive rate at...
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Shifts in Revenue Culture, Technology Needed to Optimize Group Bookings

Hoteliers gathered at RSS 2018 acknowledged that the group business side of the revenue equation remains as important as ever, but the sales process for securing contracted and...
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How Analytics Shape Marketing Strategy for Luxury Resort NIZUC

When Darrick Eman stepped into the role of Director of Sales and Marketing for NIZUC Resort & Spa in Cancun, there was surely no “adjustment period.”
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Taking Advantage: Expedia’s New Package Approach Could Upend Distribution

The marriage of convenience between hotels and online travel agencies gets rockier whenever one of the partners goes too far to gain the upper hand. Expedia’s recent changes to...
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Seeing Hotel Industry Threats as Opportunities Opens Up Revenue Strategy

The hospitality universe is constantly shifting and, more importantly, growing. In his opening message at RSS 2018, Duetto CEO Patrick Bosworth encouraged the hoteliers, asset...
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Stay Confident, and Don’t Sell Out Too Soon

For many hotel general managers, knowing their hotel is sold out means they’re finally able to get a good night’s sleep. But if the hotel is sold out a week or even days in...
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Lean Luxury: Using Tech to Streamline Guest Experience

Founded in 2013, Munich-based Ruby Group claims to be breaking new ground with its Lean Luxury philosophy of hotel operations. Led by founder and CEO Michael Struck, Ruby Hotels...
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Group Business Optimization Starts with Collaboration

A breakout session at Duetto 2018 discussing current and future capabilities of the BlockBster application dealt with more than just optimizing group business. Attendees and...
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