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We invented
Open Pricing.
Now we're building something even bigger.
Our Open Pricing methodology changed how hotels think about demand. Now we're changing how hotels think about performance.
We're doing this through two things: performance engineering — the discipline that embeds profit thinking into every commercial decision — and the Revenue & Profit Operating System (RP-OS) that connects those decisions to actual outcomes.
No other system closes that loop. That's what we're building.
Mission
To help hotels master the full performance of a hotel — through performance engineering and our RP-OS.
Vision
A world where hotel teams are aligned around profit. Where every commercial decision is connected to a measurable outcome. Unreal hotel performance.
THE VISIBILITY PROBLEM
Hotels are doing more business than ever before. And keeping less of it.
Traditional revenue management systems were built to answer one question: what rate should this room be tonight? That question isn't enough anymore. RevPAR alone isn't enough anymore.
A room sold is not always a profitable room sold. Labor costs have risen exponentially, distribution costs continue to challenge profits, and guest behavior is unpredictable. You need a full view of revenue and profit to tell the full story and know whether your hotel is actually performing.
The approach needs to evolve. So we created performance engineering. It's the discipline of making every commercial decision with overall hotel performance in mind — so you see what's actually happening and make decisions based on revenue and profit insights.
A profit-centric approach needs the technology to support it. That's the RP-OS.
Our Revenue & Profit Operating System brings real-time revenue and cost signals together. So you can fix what's broken, do more of what works, and make the most profitable decisions every single time. Each product is built to work alone. Together, they work as the RP-OS.
It started with a spreadsheet and a problem nobody was solving.
American-born. Now globally trusted. Built on an obsession with making hotels more profitable.
Today, more than 8,400 properties use Duetto. We’ve partnered with the best in the business, including Amadeus, Oracle, and PredictHQ.
Duetto Consulting founded.
Marco Benvenuti and Patrick Bosworth launched Duetto Consulting, working out of spreadsheets to support hotels in optimizing profits.
From spreadsheets to code.
Craig Weissman, former CTO of Salesforce, joined as co-founder and CTO and the first line of code is written. Seed funding is secured and Duetto is born.
GameChanger and Open Pricing launched.
Open Pricing is introduced to the hospitality industry. For the first time, hotels can price every segment, channel, and room type independently. It was a new way of thinking about revenue. And it worked.
ScoreBoard and BlockBuster added to product stack.
ScoreBoard replaced spreadsheet reporting with real portfolio intelligence. BlockBuster connected sales and revenue management so group business decisions stopped being guesswork.
Series D investment secured.
$80m Series D funding secured, led by Warburg Pincus — the largest-ever non-acquisition investment in hotel software.
GrowthCurve acquired Duetto.
The acquisition brought deep AI expertise to accelerate our next chapter. That same year, the acquisition of MiceRate extended Duetto’s reach into meetings and events.
Duetto acquired HotStats and RP-OS established.
HotStats added P&L benchmarking to our product suite. Now, hotels can use Duetto and HotStats in one platform to view the full picture, from commercial decision to profit outcome. This is the Revenue & Profit Operating System (RP-OS).
How we show up.
Four princliples that shape the way we build products, serve customers and run our business.
1. Hospitality is in our DNA
We build products for people who run hotels. That means we understand the job - the complexity, the pressure, and what it actually takes to improve performance. We take that responsibility seriously.
2. Play to win
Everyday is an opportunity to move forward. We act with urgency when we see a chance to improve things - for our customers, for the industry, and for ourselves.
3. We build partnerships
Our relationships with customers, colleagues and the hospitality industry aren't a nice-to-have. They're the foundation. We succeed as one team, honour our commitments, and back each other to deliver.
4. Come as you are
Different backgrounds. Different experiences. Different perspectives. That's what makes Duetto better. We encourage open thinking, healthy debate, and a culture where everyone can do their best work.
The people making it possible
We're a global team of hospitality specialists, engineers, data scientists, and commercial strategists, united by a single ambition: to give hoteliers a system that shows them the full picture.
Think hospitality deserves better technology?
We do too. If you want to build something that matters - at the intersection of hospitality, data, and commercial intelligence - we'd like to hear from you.