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Novum Hospitality Implements Duetto Revenue Strategy Platform Solution

Innovative European Hotel Company Empowers Revenue Teams With Cloud-based Solutions To Drive Efficiency & Performance

San Francisco/Hamburg, OCTOBER 28, 2021 – One of Europe’s largest family-run hotel groups, Novum Hospitality, announced today they implemented Duetto, hospitality’s innovative software as a service provider of revenue strategy solutions, to provide cloud-based revenue management solutions to yield more than 20,000 hotel rooms across Europe.

Novum Hospitality offers a portfolio of three- and four-star hotels in more than 60 central locations across Europe, under its Novum Hotels, Select Hotels, the niu, Yggotel, and acora Living the City brands. The company is also a franchisee for InterContinental Hotels Group, Accor, and Hilton.

Novum Hospitality’s portfolio, which includes many city-center hotels, is looking for innovative ways to boost profitability as travel resumes. They are focused on digitalization and automation to help drive optimal results across the portfolio.

“As a leading provider of powerful hospitality applications, Duetto not only recognizes challenges within our industry but also provides solutions that assist in simplifying the complexities of distribution while maximizing overall profitability. We are delighted about this team-up and look forward to successful co-operation,” commented David Etmenan, Chief Executive Officer & Owner, Novum Hospitality.

“We want our revenue teams to feel empowered and able to make the best pricing decisions to outperform the market, and technology has to be at the heart of this. By implementing Duetto’s sophisticated platform of solutions, we are giving them the tools to succeed,” said Andreas von Reitzenstein, CCO, Novum Hospitality.

The revenue team at Novum Hospitality will utilize all three applications in the Duetto Revenue Strategy Platform to make informed decisions on pricing, forecasting, and distribution.

Duetto's GameChanger application for pricing optimization will allow the Novum Hospitality revenue team to price unlimited segments, channels, and room types in real-time. The ScoreBoard business intelligence tool will enable the Novum Hospitality revenue team to build forecasts and budgets in minutes, based on real-time data sets. And the BlockBuster application for contracted-business optimization will ensure Novum Hospitality’s readiness for contract business returning.

“Novum has a strong history of delivering world-class hospitality to its customers and strong business results to its many stakeholders. We are honored to be partnering with them as they look for new ways to increase revenue and profitability,” said Michael Schäffner, VP of Sales EMEA, Duetto.

About NOVUM Hospitality

Boasting more than 150 hotels and over 20.000 hotel rooms in more than 60 locations across Europe, NOVUM Hospitality is ranked amongst the biggest hotel groups in Germany. Founded in 1988 and geared for growth since 2004, NOVUM Hospitality presents itself extraordinarily dynamic under the direction of Chief Executive Officer & Owner David Etmenan. The hotel portfolio comprises three and four-star hotels in central locations run under the brands of Novum Hotels, Select Hotels, the niu, Yggotel, and acora Living the City. Additionally, NOVUM Hospitality is a franchisee for Accor, InterContinental Hotels Group, and Hilton. The renowned Treugast Investment Ranking, which annually rates the most important hotel companies represented in Germany, rates NOVUM Hospitality with 'AA'.

About Duetto

Duetto is hospitality’s only Revenue Strategy Platform. A powerful suite of cloud applications addresses the industry’s complexity in distribution and technology, providing solutions that increase booking conversion, guest loyalty and revenue.

The unique combination of hospitality experience and technology leadership drives Duetto to look for new and innovative solutions to the industry’s greatest challenges. Duetto delivers software-as-a-service to hotels and casinos that leverage dynamic data sources and actionable insights into pricing and demand across the enterprise, enabling a holistic and more profitable Revenue Strategy.

Duetto’s fully deployed hotel clients using GameChanger have recorded an average RevPAR Index lift of 6.5%. More than 2,500 hotel and casino properties in more than 60 countries have implemented Duetto’s applications, which include GameChanger for Open Pricing; ScoreBoard for intelligent reporting; PlayMaker for personalization; and BlockBuster, for contracted-business optimization.

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Sarah McCay Tams, Director of Marketing Communications

Sarah joined Duetto in 2015 as a contributing editor covering Europe, Middle East & Africa (EMEA). In 2017, she was promoted to Director of Content, EMEA, and in 2022 promoted to Director of Marketing Communications. An experienced B2B travel industry journalist, Sarah spent 14 years working in the Middle East, most notably as senior editor – hospitality for ITP Publishing Group in Dubai, where she headed up the editorial teams on Hotelier Middle East, Caterer Middle East and Arabian Travel News. Sarah is now based back in the UK.

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