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Dorsett Hospitality International, Duetto Announce Revenue Strategy Partnership

Dorsett Hospitality International has agreed to implement several applications from Duetto, hospitality’s Revenue Strategy Platform, as it looks to build out its core markets in Asia and expand further in new countries like Australia.

Duetto’s flagship Open Pricing application, GameChanger, will allow Dorsett to yield room rates independently by stay date, customer segment, booking channel and room type. Dorsett will also adopt Duetto’s solution for intelligent reporting, ScoreBoard, which enables users to create and share budgets, forecasts and other crucial reports with a few clicks.

The agreement covers a majority of the company’s Dorsett Hotels & Resorts and d.Collection portfolio.

Rebecca Kwan, Senior Vice President of Sales - Hong Kong & United Kingdom of Dorsett Hospitality International, said the rapidly evolving and highly transparent travel industry drove the need for Duetto’s platform, which leverages real-time demand information to help Dorsett’s properties make better, faster pricing decisions and quickly share reports, budgets and forecasts. 

“We’re at the forefront of changes in consumers’ needs and shopping behaviors, because as a vertically integrated company, we design, build, own and manage all of our hotels,” Kwan said. “We sought a solution that would empower us to optimize our revenue in an extremely price-sensitive industry and support our rapid expansion.”

She added that Dorsett is overhauling its website this year with enhanced e-commerce features and the launch of its global loyalty program.

“Our ultimate goal is to increase direct bookings through our hotel websites,” Kwan said. “With the business intelligence solutions offered by Duetto, we are able to be more responsive to the changes of online rates in real time, to make sure our websites always offer the best rates to our guests.” 

Patrick Bosworth, Co-Founder and CEO of Duetto, added: “Dorsett has captured a very attractive niche of four-star hotels in Asia, and we think our Revenue Strategy Platform can capitalize on that potential by making Dorsett’s hotels more efficient and dynamic. We look forward to building up both companies’ scale in key Asian markets for years to come.” 

Kwan said Duetto’s platform will be the Revenue Strategy solution for the hotels in Dorsett’s pipeline, with nine more hotels opening within the next couple of years in Malaysia, Australia and the United Kingdom.


Dorsett Hospitality International is under the Far East Consortium Limited, which has three brands under its umbrella: the upscale and midscale Dorsett Hotels & Resorts and d.Collection, comprising a range of charismatic boutique hotels, and the value-led Silka Hotels. The group currently owns, operates and develops 54 hotels making up close to 12,000 rooms in key destinations such as Hong Kong, Malaysia, Singapore, China, United Kingdom, Australia and Japan.


Duetto is hospitality’s only Revenue Strategy Platform. A powerful suite of cloud applications addresses the industry’s complexity in distribution and technology, providing solutions that increase booking conversion, guest loyalty and revenue.

The unique combination of hospitality experience and technology leadership drives Duetto to look for new and innovative solutions to the industry’s greatest challenges. Duetto delivers software-as-a-service to hotels and casinos that leverage dynamic data sources and actionable insights into pricing and demand across the enterprise, enabling a holistic and more profitable Revenue Strategy.

Duetto’s fully deployed hotel clients using GameChanger have recorded an average RevPAR Index lift of 6.5%. More than 2,500 hotel and casino properties in more than 60 countries have implemented Duetto’s applications, which include GameChanger for Open Pricing; ScoreBoard for intelligent reporting; PlayMaker for personalization; and BlockBuster, for contracted-business optimization.

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