I was honoured to take part in a Distribution Debate on ‘Beyond the OTAs’ at the recent Serviced Apartments Summit Europe, held in London 1-2 July.

Whether it’s one hotel or an entire portfolio, there are certain revenue management tasks that are simply too repetitive and add little value for the time they take. Think about manually gathering data in an Excel spreadsheet for pricing...

How does a 35-room, boutique hotel offering a room-only service make its annual budget by October?

Melissa Kalan, Founding Director of ARMA (Australian Revenue Management Association) has focussed her career on revenue management. Having worked at both hotels and airlines, she has a wealth of experience and can truly see the value that Revenue...