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Read our thought leadership blog posts, covering everything from hotel revenue management strategies to opinion pieces.
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Lean Luxury: Using Tech to Streamline Guest Experience

Founded in 2013, Munich-based Ruby Group claims to be breaking new ground with its Lean Luxury philosophy of hotel operations. Led by founder and CEO Michael Struck, Ruby Hotels...
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E-Commerce Innovations With Applications for Hospitality

The arrival of ecommerce has transformed the way thousands of industries do business. From retail and finance to construction and agriculture, more and more businesses are...
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Group Business Optimization Starts with Collaboration

A breakout session at Duetto 2018 discussing current and future capabilities of the BlockBster application dealt with more than just optimizing group business. Attendees and...
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Innovator’s Spotlight: NH Hotel Group’s Change Management Plans Revolve Around Revenue Strategy

Talking at the recent Opportunity 2018 revenue management conference, Fernando Vives, Chief Commercial Officer of NH Hotel Group, gave a candid presentation on where NH had been...
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Change Management: 5 Steps to Rolling Out a New Casino Pricing Strategy

Did your new total-resort Revenue Strategy lead you on a hunt for a revenue management system? Or did rolling out new technology spur thinking around a more innovative pricing...
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Hospitality Reimagined: It’s Gut-Check Time for Hotel Leaders

I’ve never felt that the hotel industry will go the way of the newspaper industry and just die – crushed by a disruptive force as strong as digital media.
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Segmentation key to success in Spain and Portugal

Hotels in Spain and Portugal benefitted from an uplift in demand and a subsequent increase in revenue in 2017.
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Innovator’s Spotlight: Casino Marketing Best Practices from Affinity Gaming

Casino marketing isn’t getting any easier, but the return on investment seems to be improving for gaming companies willing to invest in new strategies and technology, according to...
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Hotel Ecommerce Could Get a Boost from Data and Analytics

Let’s face it: Hotel ecommerce has a long way to go, and booking a room is not the most pleasant experience.
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Spanish Gold: How High Demand is Pushing RevPAR

Based in Spain, Palladium Hotel Group has been operating for more than 50 years, with a portfolio that spans Europe, Brazil and the Caribbean.
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Hotel Distribution: There’s No Such Thing As a Free Lunch

How long has it been since you had lunch with your OTA market manager?
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Cloud Systems Will Revolutionise Hotel Technology

Hotels that buy and keep their technology in boxes will soon find themselves with an out-of-date tech stack. The cloud is the future of hotel technology. That was the compelling...
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