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Read our thought leadership blog posts, covering everything from hotel revenue management strategies to opinion pieces.
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Are You Using Your Casino RMS?

As the discussion grows around the importance of casino revenue management, it’s likely your organization has taken the first step and purchased or built a system for better...
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Unlock More Profit With Every Group

There is more data available today than ever before to help revenue and sales managers make smart decisions when quoting group business. While we’re seeing more collaboration...
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Hong Kong Hotel Market Challenged With Rising Labor, Distribution Costs

Rebecca Kwan, the first chairlady of the Hong Kong Hotels Association, has big plans amidst big challenges. But if anyone can take on this task, it would be Kwan. A veteran in the...
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Meet Chinese Tourist 2.0

Seven trending news stories that will have an impact on your hotel Revenue Strategy.
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Hotels vs. OTAs: No Need to Go to the Mattresses

It is not uncommon that I speak to a fellow industry colleague on the hotel operations front that – sooner or later – we come across the topic of OTAs and distribution of flat,...
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Why Would a Casino Need a Revenue Management System?

A year after Lebron James departed Cleveland for the bright lights of Los Angeles, some thought his former team, the Cavaliers, still had the pieces to make a run at the playoffs.
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Managing Through A Downturn – How Paris Returned To Full Strength

Tourism to Paris was greatly affected by the terror attacks in 2015 and 2016, yet 2017 saw the city enjoy a record year in terms of hotel arrivals, with 23.6 million visitors.
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London Supply Boom: How to Maintain Your Market Position

With more than 11,000 new hotel rooms set to open by 2020, London’s hotel growth is predicted to outpace many destinations in Europe. The UK’s capital set a new record for...
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Innovator’s Spotlight: How Grupo Posadas Navigated Mexico’s Challenging Travel Environment

While Mexico continues to climb the ranks of the most visited countries in the world, tourism challenges are on the rise at a global level, driving hoteliers to navigate through...
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How Casinos Boost Gaming Strategies with Analytics, Data

Casino operators could make a lot more money with the right strategies and investments around data and analytics, but they need to address some fundamental challenges first,...
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The 5 Stages of Personalisation in Hospitality

Personalisation in hospitality is nothing new.
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Are You Asking ‘Who Moved My Hotel Revenue?’

The hotel industry is changing at breakneck speed. New disruptors are constantly entering the space. Think online travel agents, Airbnb, Google, Facebook et al. If you don’t...
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