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Duetto Expands Presence in Italy

Award-winning software provider contracts with market-leading luxury hotels, including Gruppo UNA, Mangia's, and Baglioni Hotels & Resorts.

San Francisco, July 12, 2023 – Duetto, the hospitality industry’s #1 Revenue Management Software (RMS), has seen rapid expansion in Italy’s hotel sector, signing such notable brands as Baglioni Hotels & Resorts, Gruppo UNA, and Mangia's all within the last 12 months.

Baglioni Hotels & Resorts is a collection of five-star city-center hotels and luxury resorts, many of which are part of the Leading Hotels of the World collection. The high-end hospitality provider has contracted with Duetto for seven of its most prestigious boutique hotels in Italy.

“We are thrilled to embark on this new collaboration with Duetto. We truly appreciate the expertise and innovation they bring to the table and we believe that our combined expertise in the hotel industry, resources, and shared passion for pushing the boundaries of technology can lead to extraordinary outcomes and create incredible value for our customers,” said Federica Garavaglia, Director of Revenue, Baglioni Hotels & Resorts.

Gruppo UNA is an iconic Italian chain featuring 52 properties across Italy, from city center destinations to rural retreats, and coastal idylls, this brand offers something for everyone. Gruppo UNA's strength is its distinctive Italian character and its portfolio comprises the three brands UNA Esperienze, UNAHOTELS, and UNAWAY that best represent three ways of experiencing hospitality, aimed at the upper-upscale, upscale and smart segments respectively.

“We chose Duetto because we found it to be the most dynamic in the market and the most user-friendly. It is a solution that not only helps you manage your room pricing in a dynamic way but also helps with total profit management,” said Luca Vallasciani, Director of Revenue, Gruppo UNA.

Mangia’s is an Italian-based resort and club collection of 13 properties offering outstanding home-grown hospitality throughout Italy.

"We are proud of the collaboration between Mangia's and Duetto, which will improve the revenue strategy for our company and is part of the climate of change that Mangia's is going through in this year of great news!” said Nino Tropea, Director of Revenue, Mangia’s Resorts on optimizing rates with Duetto.

Duetto appointed Antonio Casale to the post of Director of Sales, Italy, in May 2022 as part of its expansion into the region. Before Duetto, Casale worked as Director of Hotel Solutions & Sales for HRS. He also spent many years working in hotels, in reservations, and sales roles.

In 2022, Duetto was announced as a preferred Revenue Solutions provider for Leading Hotels of the World (LHW). The luxury hotel collection collaborated with Duetto because of its built-in customization and controlled automation, along with its long-standing experience working with independent, prestigious, high-end hotels.

“I am so pleased and proud to announce our partnerships with these iconic Italian ‘marquee’ hotel groups. Since Antonio arrived in 2022, we have continuously seen regional progress and success. Italy is such a beautiful country and a unique hotel market, and I cannot wait to see how we further develop the territory,” said Michael Schäffner, VP Sales EMEA, Duetto.

About Duetto

Duetto delivers a suite of SaaS cloud-native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact. The unique combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to industry challenges. The software as a service platform allows hotels, casinos, and resorts to leverage real-time dynamic data sources and actionable insights into pricing and demand across the enterprise.

More than 4,000 hotel and casino resort properties in more than 60 countries have partnered to use Duetto’s applications, which include GameChanger for pricing, ScoreBoard for intelligent reporting, and BlockBuster for contracted-business optimization.

In both 2022 and 2023, Duetto was named the world's #1 revenue management system in the HotelTechAwards.

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Sarah McCay Tams, Director of Marketing Communications.

Sarah joined Duetto in 2015 as a contributing editor covering Europe, Middle East & Africa (EMEA). In 2017, she was promoted to Director of Content, EMEA, and in 2022 promoted to Director of Marketing Communications. An experienced B2B travel industry journalist, Sarah spent 14 years working in the Middle East, most notably as senior editor – hospitality for ITP Publishing Group in Dubai, where she headed up the editorial teams on Hotelier Middle East, Caterer Middle East and Arabian Travel News. Sarah is now based back in the UK.

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