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Duetto and Meliá Hotels International to Co-Create Industry-First Resort Functionality

Duetto and Meliá Hotels International to Co-Create Industry-First Resort Functionality
4:09

SAN FRANCISCO — April 27 , 2026 Duetto, a leading provider of revenue and profit software for the hospitality industry, today announced a strategic co-development partnership with Meliá Hotels International. Together, they will build resort-specific capabilities into Duetto's Revenue & Profit Operating System (RP-OS) to transform how resorts manage commercial strategy.

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The capabilities will be purpose-built to capture the full range of opportunities of resort operations — where the industry’s existing solutions fall short. They will be delivered through a multi-year partnership, combining Meliá’s firsthand operational insight with Duetto’s years of experience working with leading resort operators.

The partnership signifies Duetto’s dedication to the resort segment and reflects Meliá's confidence in Duetto's ability to deliver a best-in-class solution. The announcement also coincides with a three-year contract extension from Meliá — the fifth time the global hotel group has recommitted to Duetto's platform which supports 250+ Meliá properties.

"Meliá is a market-leading brand that understands the evolving commercial dynamics of modern resorts," said Kartik Yellepeddi, Chief Product Officer at Duetto. "By co-creating resort capabilities, we aren't just adding features; we are building a new category of intelligence for a segment that has been underserved by technology providers to date."

Tackling the tour operator challenge

The partnership's first development focuses on elevating one of the industry’s most valuable areas: wholesale distribution and packaged travel channels. While this segment contributes significantly to resort revenue, it has traditionally relied on manual processes, static contracts, and limited tools for measuring campaigns.

The Tour Operator Module introduces a new standard — bringing automation, actionable insights, and advanced simulation capabilities into a fully integrated RP-OS environment. With enhanced visibility and intelligent controls, resort teams can now manage pricing, promotions, and inventory strategy with confidence, while gaining a clearer, data-driven understanding of how wholesale partners contribute to overall hotel performance.

"Duetto has been integral to how we understand and drive resort performance," said Borja Velasco, Senior Director of Revenue Management at Meliá Hotels International. "Adding tour operators to that picture will help us anticipate change and drive more profitable growth — and this is just the beginning of what we plan to build together through our partnership."

This partnership continues Duetto’s mission to connect revenue and profit to drive unreal hotel performance across every property type. Backed by a recent series of C-level hires and a global rebrand, Duetto continues to build on the industry-leading functionality of its RP-OS.

DUETTO GROUP DAY 2-21

 

About Duetto

Duetto drives unreal hotel performance by turning insight into smarter commercial decisions with the Revenue & Profit Operating System.

Serving over 8,400 properties worldwide, Duetto helps hotels, casinos and resorts capture more demand, protect their strategy, and prove business impact with profit benchmarking through HotStats.

Its product suite — spanning intelligent pricing, demand signals, forecasting, group business management, and P&L benchmarking — allows commercial teams to move from measuring revenue to total profit visibility.

About Meliá Hotels International

Founded in 1956 in Palma de Mallorca (Spain), Meliá Hotels International celebrates its 70th anniversary as the largest hotel company in Spain and one of the most influential globally. Its leadership is reflected in recognitions such as Europe’s most sustainable hotel company by S&P Global and Top Employer Large Enterprise 2026, underscoring the company’s commitment to sustainability, talent development, and operational excellence.

With a portfolio of over 400 hotels (both operating and in the pipeline) across major international destinations, the company manages nine brands tailored to different travel styles and guest profiles: Gran Meliá Hotels & Resorts, ME by Meliá, The Meliá Collection, Paradisus by Meliá, Meliá Hotels & Resorts, ZEL, INNSiDE by Meliá, Sol by Meliá, and Affiliated by Meliá. All brands share a common purpose: to deliver authentic, memorable experiences inspired by the Mediterranean values that define the company.

Driven by a strategic vision focused on innovation, digital transformation, and responsible tourism, Meliá continues to strengthen its position as an industry benchmark, generating sustainable value for its stakeholders and actively contributing to the social, economic, and environmental development of the destinations where it operates.

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