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Dusit International Selects Duetto as Revenue Solutions Provider

The Thai-based international hospitality provider selected Duetto’s Revenue Strategy Platform for its properties across Asia Pacific and the Middle East.

San Francisco, February 15, 2022 - Dusit International, one of Thailand’s leading hotel and property development companies, has partnered with Duetto, hospitality’s innovative software as a service provider of revenue strategy solutions, to bring cloud-based revenue optimization to its portfolio in Asia Pacific and the Middle East.

Dusit International will implement Duetto’s Revenue Strategy Platform for 21 of its properties totaling 6,000 rooms in the Middle East & Asia Pacific, with more to be added in the future.

Dusit International owns and operates a growing portfolio of accommodation brands, all offering Thai-inspired gracious hospitality. These include the company’s flagship Dusit Thani upper upscale brand; Dusit Devarana, offering an intimate luxurious private sanctuary for well-traveled individuals; contemporary offering dusitD2; value-oriented Dusit Princess; and ASAI Hotels, an Asian-inspired collection of hotels connecting curious travelers seeking authentic local experiences.

With such a diverse portfolio, the Dusit International leadership team was looking for a cloud-based Revenue Strategy solution that could deliver forward-looking demand data and greater levels of automation to reduce manual tasks and workloads.

“Demand patterns have never been more unpredictable than they are today. Historical data is obsolete,” said Mr Chatchai Pongprapat, Assistant Vice President - Revenue Management, Dusit International. “As such, we need tools and solutions that take a forward-looking demand approach to revenue. Partnering with Duetto will help us to drive greater dynamism in pricing, enabling increased commercial returns.” 

“The senior leadership team at Dusit International was looking to make a move from their on-premise pricing solution to drive greater efficiencies across their growing global portfolio,” said David Woolenberg, CEO, Duetto. “We are delighted they chose Duetto and look forward to helping them on their journey to revenue automation.” 

All 21 properties will now operate Duetto's  GameChanger application, enabling the team to price unlimited segments, channels, and room types in real-time. The  ScoreBoard business intelligence tool will enable the Dusit International revenue team to build forecasts and budgets in minutes, based on real-time data sets. And the  BlockBuster application for contracted-business optimization will help Dusit International prepare for the return of contract business.

About Dusit International

Established in 1948, Dusit International or Dusit Thani Public Company Limited (DUSIT) is a leading hospitality group listed on the Stock Exchange of Thailand. Its operations comprise five distinct yet complementary business units: hotels and resorts, hospitality education, food, property development, and hospitality-related services.

The group’s portfolio of hotels, resorts and luxury villas includes more than 300 properties operating under a total of six brands (Dusit Thani, Dusit Devarana, dusitD2, Dusit Princess, ASAI Hotels, and Elite Havens) across 16 countries worldwide. The group also operates culinary schools and hospitality colleges in Thailand, plus catering companies for the education sector in Thailand, Cambodia, and Vietnam.

Dusit International’s diversified investments in real estate development, hospitality-related services, and the food sector are part of its long-term strategy for sustainable growth, which focuses on three key areas: balance, expansion and diversification.

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About Duetto

Duetto delivers a suite of cloud applications to simplify hospitality revenue decisions and allow hoteliers to work smarter, increasing organizational efficiency, revenue, and profitability. The unique combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to industry challenges. The software as a service platform allows hotels and casino resorts to leverage real-time dynamic data sources and actionable insights into pricing and demand across the enterprise. More than 4,000 hotel and casino resort properties in more than 60 countries have partnered to use Duetto’s applications, which include GameChanger for pricing, ScoreBoard for intelligent reporting, and BlockBuster for contracted-business optimization. Duetto is backed by investors Warburg Pincus, Icon Ventures, Accel Partners, Battery Ventures, and Spectrum 28.

In January 2022, Duetto was voted as the Best Revenue Management System in the HotelTechAwards 2022.

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Sarah McCay Tams, Director of Marketing Communications.

Sarah joined Duetto in 2015 as a contributing editor covering Europe, Middle East & Africa (EMEA). In 2017, she was promoted to Director of Content, EMEA, and in 2022 promoted to Director of Marketing Communications. An experienced B2B travel industry journalist, Sarah spent 14 years working in the Middle East, most notably as senior editor – hospitality for ITP Publishing Group in Dubai, where she headed up the editorial teams on Hotelier Middle East, Caterer Middle East and Arabian Travel News. Sarah is now based back in the UK.

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