Skip to content

Press releases

‘Information is Beautiful’ Author to Headline RSF London

Stellar line-up announced for Revenue Strategy Forum London, as Accenture, Oracle Hospitality, & EY join Duetto to discuss the hotel industry’s challenges when it comes to revenue management in 2021 and beyond

San Francisco, SEPTEMBER 28, 2021 - David McCandless, bestselling author of ‘Information is Beautiful’ and ‘Knowledge is Beautiful,’ will deliver this year’s opening keynote at Revenue Strategy Forum (RSF) London on November 1.

Access to relevant and up-to-date market data and customer information has never been more crucial to the hotel industry than now. The Ted Global speaker will talk about the importance (and beauty) of data, and how hoteliers can and should analyze it to find the true story beneath the figures.

“It’s an honor to be opening this year’s edition of RSF London. Access and analysis of up-to-date data have never been more important to the hospitality industry than right now, and I hope to highlight how vital and informative this can be while having a little fun along the way!” said David McCandless.

Titled, ‘Strategy Before Forecast: Open Up Your Revenue’, this year’s RSF London event will also include participation from senior leaders from Accenture, Oracle, and EY, as well as industry input from global hotel brands.

The half-day conference will include an Industry Perspective session entitled ‘On Your Marks, Get Set, Go! Fuel for The Hospitality Commercial Race’ with Jonathan Fuentes, Hospitality Technology Strategy Manager, Accenture.

Karen Hutchings, Global Head of Travel Meetings & Events, Ernst & Young, will take part in a fireside chat with Chris Crowley, SVP Global Sales, Duetto, on the future of group and business travel.

Additional speakers are yet to be announced, but the event line-up is already promising to deliver a day of education and best practice sharing. Attended by hotel industry leaders, revenue strategists, and asset managers, the event will provide an opportunity for open discussion on industry-relevant topics and consumer trends.

“We’re excited to return to London for our Revenue Strategy Forum and look forward to welcoming the hospitality industry to the Ham Yard Hotel for what promises to be a great afternoon of insight, networking, and learning,” said Chris Crowley, SVP of Global Sales, Duetto.

“Our objective is to help hoteliers better strategize for the months and year ahead, and our fabulous line-up of speakers will deliver educational and engaging content to help the industry do just that.”

Organized by Duetto, RSF London will take place ahead of World Travel Market on Monday, November 1, 2021. The hybrid revenue management conference will take place in person at the Ham Yard Hotel, Covent Garden, and will simultaneously broadcast online. To secure your seat or register for the online event, visit

Back to Press releases

Sarah McCay Tams, Director of Marketing Communications.

Sarah joined Duetto in 2015 as a contributing editor covering Europe, Middle East & Africa (EMEA). In 2017, she was promoted to Director of Content, EMEA, and in 2022 promoted to Director of Marketing Communications. An experienced B2B travel industry journalist, Sarah spent 14 years working in the Middle East, most notably as senior editor – hospitality for ITP Publishing Group in Dubai, where she headed up the editorial teams on Hotelier Middle East, Caterer Middle East and Arabian Travel News. Sarah is now based back in the UK.

Speak to an expert

Contact us