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Duetto Scoops Gold at Casino Industry’s GGB Awards

Software as a Service (SaaS) revenue solutions provider receives Award for Best Productivity-Enhancement Technology at prestigious GGB Gaming & Technology Awards in Las Vegas.

San Francisco, November 4, 2022 – Duetto, the hospitality industry’s #1 Revenue Management Software (RMS), is adding more accolades to its list having received the Gold Award for ‘Best Productivity-Enhancement Technology’ at this year’s GGB Gaming & Technology Awards.

The winners of the 21st edition of gaming’s most respected technology awards were announced by Global Gaming Business magazine at G2E Las Vegas 2022.

Receiving the Award for Duetto was Tim Kennedy, Senior Sales Director, Casino Accounts.

“It is an absolute honor to receive this Award from Global Gaming Business magazine. Duetto was named the number one revenue management system in the Hotel Tech Awards in January, and this award by GGB is the perfect end to a successful year,” said Kennedy.

“Every year, we are impressed with the quality of the nominations for the GGB Gaming & Technology Awards. This year was no different. The innovation has accelerated following the pandemic and also has improved as gaming seeks more unique and interesting ways to create products and services that please customers,” said Roger Gros, publisher of Global Gaming Business magazine.

Many casino hotels have long struggled with finding the right balance between comp and cash guests – either over-comping or under-comping. With limited insight and manual processes, some casino hotels often fill up with lower-value guests or go down with empty rooms on peak nights. Duetto’s modern revenue strategy platform helps casino hotels “balance the house” to drive optimal profitability.

“Our solutions allow casino hotels to price and yield all channels, segments, room types, and offers independently, enabling efficient and precise rate management. In addition, by incorporating patron worth data into pricing decisions, casino hotels can ensure they are filling their hotel rooms with the most profitable guests and making the appropriate reinvestment decisions,” Kennedy explained.

“We help casinos succeed. When casino operations, marketing, and revenue management departments work together toward a shared goal of increasing total profitability, through both gaming and non-gaming spending, they take a modern casino revenue strategy to its fullest potential. And that’s exactly what the Duetto platform will help you achieve,” he added.

The results speak for themselves: Duetto’s casino clients see on average an 7.6% TRevPOR uplift in the first 6 months of running revenue on Duetto. Recently, one tribal casino hotel reported a 36% YoY increase in occupied rooms and a 27% YoY increase in theoretical contribution by their top-tier players.

About Duetto

Duetto delivers a suite of SaaS cloud applications for hospitality businesses to optimize every booking opportunity for the greatest overall revenue impact. The solution dramatically increases organizational efficiency, revenue, and profitability by simplifying hospitality revenue decisions and allowing properties to work smarter. The unique combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to industry challenges. The software as a service platform allows hotels, casinos, and resorts to leverage real-time dynamic data sources and actionable insights into pricing and demand across the enterprise. More than 4,000 hotel and casino resort properties in more than 60 countries have partnered to use Duetto’s applications, which include GameChanger for pricing, ScoreBoard for intelligent reporting, and BlockBuster for contracted-business optimization. Duetto is backed by investors Warburg Pincus, Icon Ventures, Accel Partners, Battery Ventures, and Spectrum 28.

In January 2022, Duetto was named the world's #1 revenue management system in the  HotelTechAwards out of 52 RMS products reviewed and extensive end-user reviews. The Awards rank and evaluate more than 200 of the top hotel technology products worldwide to deliver the ultimate list of best-in-class software products, based on customer feedback from more than 10,000 customer reviews, integration compatibility, organizational health, partner network strength, and customer support quality.

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