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Duetto Partners With SHATEC the International Hotel & Tourism School (Singapore) to Drive Revenue Management Education

Industry-leading hotel software provider to facilitate 10-unit ‘Introduction to Revenue Management’ course.

San Francisco, December 18, 2023 - SHATEC The International Hotel & Tourism School (Singapore) has chosen Duetto, the hospitality industry’s #1 Revenue Management Software (RMS), to launch an ‘Introduction to Revenue Management’ course in 2024.

The course, which will be delivered online over 10 units throughout January and February, will help Singapore’s hoteliers grow and develop their revenue management skills, as well as provide hands-on experience in using revenue technology, via the Duetto Revenue Strategy platform.

According to SHATEC, the course will help hoteliers develop the revenue management knowledge and strategies needed to:

  • Maximize your revenue
  • Understand the market
  • stay ahead of the competition


“This specialized course is meant for all hotel professionals looking to maximize revenue opportunities,” said Lim Boon Kwee, Chief Executive, SHATEC.  

“We chose Duetto as our course partner because the company is an innovator not only in revenue technology but also in revenue strategy. We look forward to giving our hoteliers the competitive edge through this new educational component.”

The course will cover a diverse range of revenue management topics, including key performance indicators, customer segmentation, market positioning, and pricing strategies.

The course will be delivered by two of Duetto’s most experienced revenue strategists:

André Santos, Director of Hospitality Solutions, EMEA, Duetto

André Santos is an experienced Revenue Manager with 9+ years of experience in the industry. A skilled professional in Revenue Management and Data Science with a passion for driving growth in the hospitality sector. Proven track record of success in implementing data-driven solutions to improve revenue and optimize guest experiences. Committed to staying current with industry trends and leveraging cutting-edge technologies to drive success.

Jeong Pyon, Director of Hospitality Solutions, APAC, Duetto

Jeong Pyon joined Duetto in April 2022 as Director of Hospitality Solutions. As a member of the Sales division, Jeong helps hotels understand how they can utilize the various solutions in Duetto to achieve their revenue goals.

Since graduating from Glion Institute of Higher Education with a degree in Hospitality Finance and Revenue Management, Jeong has worked in various hospitality revenue management roles, including the Marriott International corporate office in Bethesda, a small, boutique Relais and Chateaux property, an airport hotel, resorts, casino hotels, convention hotels, hotel openings, and Forbes five-star hotels across North America and APAC.

“We are delighted to contribute to the growth of the dynamic and diverse hospitality industry in Singapore; our revenue management courses today will help to create the revenue leaders of tomorrow and attract more exciting talent to hospitality and travel,” said Chris Crowley, Chief Revenue Officer, Duetto.

The Introduction to Revenue Management course runs in January and February 2024. For more information, please visit:

About Duetto

Duetto delivers a suite of SaaS cloud-native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact. The unique combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to industry challenges. The software as a service platform allows hotels, casinos, and resorts to leverage real-time dynamic data sources and actionable insights into pricing and demand across the enterprise.

More than 4,000 hotel and casino resort properties in more than 60 countries have partnered to use Duetto’s applications, which include GameChanger for pricing, ScoreBoard for intelligent reporting, and BlockBuster for contracted-business optimization.

In both 2022 and 2023, Duetto was named the world's #1 revenue management system in the HotelTechAwards.

For more information, please visit


Founded in 1983 by the Singapore Hotel Association, SHATEC stands as a premier hospitality and tourism education provider in Asia. The institute provides a broad spectrum of programs, catering to school leavers, adults, and industry professionals. 

With the strong commitment to support authentic learning for personal and professional growth, SHATEC has newly launched the College for Lifelong Aspirations and Skills or CLASS@SHATEC ORCHARD along with an exciting repertoire of current and new programs.

Our Professional Series is thoughtfully designed to equip learners with the expertise and competencies to excel in your hospitality and/or food services industry careers, fostering a strong sense of confidence and competence.

For those with a passion for lifestyle learning, we offer a diverse range of courses, from the art of cooking and baking to the sophistication of wine appreciation and more, our Lifestyle Series provides you with the opportunity to turn those dreams into lifelong skills through Reimagined Authentic Learning.

Our dedicated team of trainers and industry experts is committed to nurturing your talents, honing your skills, and guiding you on a transformative journey toward fulfilling your dreams.

Discover your REAL passion with CLASS@SHATEC ORCHARD today!

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Sarah McCay Tams, Director of Marketing Communications.

Sarah joined Duetto in 2015 as a contributing editor covering Europe, Middle East & Africa (EMEA). In 2017, she was promoted to Director of Content, EMEA, and in 2022 promoted to Director of Marketing Communications. An experienced B2B travel industry journalist, Sarah spent 14 years working in the Middle East, most notably as senior editor – hospitality for ITP Publishing Group in Dubai, where she headed up the editorial teams on Hotelier Middle East, Caterer Middle East and Arabian Travel News. Sarah is now based back in the UK.

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