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Read our thought leadership blog posts, covering everything from hotel revenue management strategies to opinion pieces.
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Insights

Ruby Hotels Focuses on Automation in 2023

Built on its ‘Lean Luxury’ philosophy with technology at the core, Ruby Hotels sees further automation, continued independence from OTAs, and a continued drive for direct...
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Is Blockchain The Future of Hotel Loyalty?
Insights

Is Blockchain The Future of Hotel Loyalty?

The guest is evolving, and therefore so too must their digital customer journey. New technologies, such as blockchain, could hold the answer to unlocking true 1:1 communication...
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citizenM: Focusing on Growth & Customer Lifetime Value
Insights

citizenM: Focusing on Growth & Customer Lifetime Value

Customer lifetime value, driving direct business, and customer-centric operations are just three areas of focus on the citizenM roster for 2023, according to Bob Engeringh,...
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Know Your Guest: 5 Habits to Look for In 2023
Insights

Know Your Guest: 5 Habits To Look For In 2023

Despite all the disruption and uncertainty we have seen in the past three years, the guest has not changed – they still want great experiences. However, what hoteliers need to be...
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Why 2023 Is The Year Hotels Should Rewrite The Playbook
Insights

Why 2023 Is The Year Hotels Should Rewrite The Playbook

The year 2023 started like any other New Year! It is typically a time when people contemplate a resolution, a reset, or even a complete change in mindset. This begs the question:...
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How Recruitment, Recession, and Rates Will Impact Hotels in 2023
Insights

How Recruitment, Recession, and Rates Will Impact Hotels in 2023

The three Rs – recruitment, recession, and rates – are being seen by many as the challenges of the hospitality industry in 2023. But what if they are also opportunities? Handled...
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Insights

Oracle’s top hospitality industry predictions for 2023

In the past years the industry has seen a strong resurgence as guests returned to leisure and business traveling. Still, the industry does not look the same as it did before the...
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Product

Identifying The Essential Hotel Tech Stack

At HotelTechReport.com, we have an internal framework that we call the HTStack Framework that is used as a guide to understanding what tools should be adopted by hotels.
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Six Revenue Management Trends to Watch
Insights

Six Revenue Management Trends to Watch

2022 was a year when we saw a significant move to cloud-based technology. Staffing pressures and market variability meant that hotels needed to implement systems that could...
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Insights

Embracing Change in 2023: New Guest Habits, New Revenue Streams

Change seems to have become the new normal: change in market demand, change in guest behaviors, change in macro- and micro-economics. With so much change, it may seem impossible...
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Insights

HSMAI ROC Europe: Travel Is Back

Travel is back – that was the resounding message from the HSMAI ROC conference, held at the InterContinental Park Lane, London, last week.
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Room-type Pricing Strategies Give Noble House The Edge
Company & Culture

Room-type Pricing Strategies Give Noble House The Edge

Noble House Hotels & Resorts operates a collection of independent lifestyle resorts, hotels, and restaurants throughout the United States and Canada. The owner/operator is also...
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