Booking Gaps? How independent hotels can boost revenue next quarter

With more than a decade of experience in revenue management across multiple regions, Celeste has held various corporate roles in major international hospitality companies covering, hotels, resorts, timeshare and now boutique hotels. Celeste believes strongly in developing a strong revenue management culture and constantly seeks new opportunities to grow commercial success across the portfolio.

K. Chakorn is a tech-driven owner of Atmind Group, overseeing the management of 7 hotels, including the iconic Arbour Hotel Pattaya. Equipped with fundamental skills in Python, he builds fast and lightweight tech tools to identify opportunities and create new ways of working. As a data wizard in training, Duetto has become the next challenge in his leveling-up journey.

K. Chakorn set out on his hospitality journey as a barista but, to this day, is unable to produce a decent piece of latte art. Nonetheless, his time in the slow bar has provided him with experience in pleasing guests and creating wonderful drip coffee experiences. While he no longer makes a living off making coffee and chitchatting at the bar, K. Chakorn still, from time to time, brews decent coffee in the morning while he stresses over failing to deploy his analytics tool in time for his meetings. On other days, he reads through his report stack, which he continuously endeavors to simplify even further so he can properly enjoy his coffee without getting overwhelmed by all the data.

Aside from caffeine and coding, K. Chakorn enjoys rock climbing as a form of personal challenge, where he too must continuously level up. K. Chakorn loves taking on hard challenges and solving everyday hotel problems through homemade solutions, helping his people do better. This is the part of his journey he aims to share, hoping it will be useful to anyone listening.