Innovative Hotel Company reinstates trusted revenue strategy technology partner
San Francisco, JANUARY 5, 2020 — RLH Corporation (NYSE: RLH) announced today the decision to re-engage with Duetto, hospitality's innovative software as a service provider of revenue strategy solutions, to roll out real-time revenue optimization across its portfolio.
RLH Corporation has started the redeployment of Duetto's pricing application, GameChanger, and its reporting and forecasting tool, ScoreBoard, across its owned and leased hotels.
Duetto's GameChanger offers hoteliers a revenue strategy solution with controlled automation, enabling hoteliers to work with efficiency and control while the system's AutoPilot optimizes rates based on pre-set revenue strategy parameters.
Duetto's ScoreBoard business intelligence tool enables revenue teams to build forecasts and budgets in minutes, based on real-time data sets, including competitor data, web shopping regrets and denials, booking and reservation data, reviews, and social media comments.
The executive team at RLH Corporation was looking for a revenue solution that could help them be more agile and efficient in these challenging times. Duetto’s Open Pricing methodology supports flexible and responsive promotional strategies based on demand and segments.
Duetto's real-time two-way data flow with Oracle's Opera PMS means that the revenue team at RLH Corporation can optimize demand as many times a day as needed.
Usability was also a key factor in the decision to return to Duetto for RLHC’s owned and leased portfolio.
"Duetto's easy-to-use interface is a huge benefit for our hotels and Revenue Management teams. Duetto is quick to deploy with immediate benefits. Hotel management can produce rate recommendations and pace reporting seamlessly and easily. What's more, the intuitive room type min and max features allow for truly accurate room type pricing," said Mike Penington, VP of Revenue Strategy for RLH Corporation.
"At Duetto, we pride ourselves on having an industry-leading customer retention rate, a testament to the innovation and useability of our revenue solutions, and the dedication of our customer success team. The return of RLH Corporation is a huge endorsement in both our product and our people. We are very excited to be working with the RLH Corporation team once again," said David Woolenberg, CEO, Duetto.
RLH Corporation first adopted Duetto in 2014 until the end of 2018, which was a period of rapid growth for the company. A change in leadership at the hotel franchising company then saw them experimenting with new pricing tools before deciding to re-engage Duetto’s Revenue Strategy Platform for a holistic revenue solution for its owned and leased hotels.
ABOUT RLH CORPORATION
RLH Corporation is an innovative hotel company focused on the franchising of 8 brands – Hotel RL, Red Lion Hotels, Red Lion Inn & Suites, Signature Inn, GuestHouse Extended Stay, Americas Best Value Inn, Canadas Best Value Inn, and Knights Inn. The Company maximizes return on invested capital for hotel owners across North America through relevant brands, industry-leading technology, and forward-thinking services. For more information, please visit the company’s website at www.rlhco.com.
Duetto delivers a suite of cloud applications to simplify hospitality revenue decisions and allow hoteliers to work smarter, increasing organizational efficiency, revenue, and profitability. The unique combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to industry challenges. The software as a service platform allows hotels and casino resorts to leverage real-time dynamic data sources and actionable insights into pricing and demand across the enterprise. More than 4,000 hotel and casino resort properties in more than 60 countries have partnered to use Duetto's applications, which include GameChanger for pricing, ScoreBoard for intelligent reporting, and BlockBuster for contracted-business optimization. Duetto is backed by investors Warburg Pincus, Icon Ventures, Accel Partners, Battery Ventures, and Spectrum 28. For more information, please visit https://www.duettocloud.com/.