- VIDEOS
- DUETTO DESIGN HOTELS WEBINAR ACCESS ON DEMAND
Our speakers
Erica Delfino
Director of Hospitality Solutions, Duetto
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Erica has been in hospitality for 20 years, having worked for several international hospitality companies such as Melia and Mövenpick Hotels & Resorts, Baglioni Hotels and Domina Hotels in Rotterdam. Today, she is Director of Hospitality Solutions for the EMEA region at Duetto.
Erica has vast experience in revenue management across Europe, with expertise in building budgets, segmentation, data analysis and forecasting for multi-property projects.
With a proven track-record of innovation, a passion for hospitality technology and unrivaled enthusiasm, Erica has a wealth of experience to share.
Sarah Donoso Zapata
Manager Commercial Strategy, Design Hotels
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Sarah is a hospitality professional with 8+ years of international experience across operations, distribution, and commercial strategy. Currently, she is the Manager of Commercial Strategy at Design Hotels in Berlin, leading initiatives that drive revenue growth and optimize market positioning. Sarah has rich experience in both front-line operations and back-end analytics, with prior roles at Grand Hyatt, Jumeirah, and Conrad Miami. She is passionate about leveraging data and technology to elevate guest experiences and business performance.
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