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Read our thought leadership blog posts, covering everything from hotel revenue management strategies to opinion pieces.
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How Can Hotels Embrace The Metaverse
Insights

How Can Hotels Embrace The Metaverse

The metaverse incorporates all immersive technologies. This can be divided into three building blocks: virtual, augmented, and mixed reality.
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Hotels Must Stay In Touch With Evolving Guest Needs
Insights

Hotels Must Stay In Touch With Evolving Guest Needs

The US-based hotel owner/operator Tishman has a track record for developing and managing premier large-scale hospitality assets in major markets.
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Insights

Ruby Hotels Focuses on Automation in 2023

Built on its ‘Lean Luxury’ philosophy with technology at the core, Ruby Hotels sees further automation, continued independence from OTAs, and a continued drive for direct...
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Is Blockchain The Future of Hotel Loyalty?
Insights

Is Blockchain The Future of Hotel Loyalty?

The guest is evolving, and therefore so too must their digital customer journey. New technologies, such as blockchain, could hold the answer to unlocking true 1:1 communication...
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citizenM: Focusing on Growth & Customer Lifetime Value
Insights

citizenM: Focusing on Growth & Customer Lifetime Value

Customer lifetime value, driving direct business, and customer-centric operations are just three areas of focus on the citizenM roster for 2023, according to Bob Engeringh,...
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Know Your Guest: 5 Habits to Look for In 2023
Insights

Know Your Guest: 5 Habits To Look For In 2023

Despite all the disruption and uncertainty we have seen in the past three years, the guest has not changed – they still want great experiences. However, what hoteliers need to be...
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Why 2023 Is The Year Hotels Should Rewrite The Playbook
Insights

Why 2023 Is The Year Hotels Should Rewrite The Playbook

The year 2023 started like any other New Year! It is typically a time when people contemplate a resolution, a reset, or even a complete change in mindset. This begs the question:...
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A person with his suitcase waiting at the reception desk of a hotel.
Product

Oaky & Duetto: How to optimize for profit

Two industry leaders, Erik Tengen, Founder of Oaky, and Chris Crowley, Chief Revenue Officer at Duetto, recently came together to identify the best practices for optimizing...
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How Recruitment, Recession, and Rates Will Impact Hotels in 2023
Insights

How Recruitment, Recession, and Rates Will Impact Hotels in 2023

The three Rs – recruitment, recession, and rates – are being seen by many as the challenges of the hospitality industry in 2023. But what if they are also opportunities? Handled...
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Two people talking at a desk with a few folders and papers and an opened laptop on the side.
Insights

Oracle’s top hospitality industry predictions for 2023

In the past years the industry has seen a strong resurgence as guests returned to leisure and business traveling. Still, the industry does not look the same as it did before the...
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Product

6 Things You Might Not Know About Google Travel

Google is simply everywhere these days. Its search engine is the de facto choice for finding just about anything online. And if you use the company’s email service, Gmail, there’s...
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Six Revenue Management Trends to Watch
Insights

Six Revenue Management Trends to Watch

2022 was a year when we saw a significant move to cloud-based technology. Staffing pressures and market variability meant that hotels needed to implement systems that could...
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