Free 2027 buying guide · Presented by Duetto

The ultimate buyer’s guide to revenue management systems

2027 edition

A revenue management system (RMS) automates the process of using analytics to determine the right price for hotel rooms to maximize revenue and profitability.

01

What is a revenue management system?

A revenue management system (RMS) automates the process of using analytics to determine the right price for hotel rooms to maximize revenue and profitability.

Revenue management software ingests historical and market data, combines this with forward-looking demand signals and recommends a rate for each segment and room type at your hotel, specific for each channel on which you are selling.

The primary goal is to sell a product to…

01the right customer
02at the right time
03for the right price
04on the most suitable channel
Duetto

Drive unreal hotel performance

Duetto turns insight into smarter commercial decisions with the Revenue & Profit Operating System.

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02

Benefits and business value

RMS use cases

A

Drive more revenue, and keep more of it

An RMS helps hotels decide what to charge for a room each day, based on how much demand there is at the time. But the goal is not just a higher rate, it is a booking that is still worth something after the cost of getting it.

B

Forecast demand accurately and put it to work everywhere

A good RMS watches how demand is shifting and how sensitive guests are to price, so it can predict what is coming rather than react to what already happened. The most useful forecast also helps decide staffing levels and how much to order for food and beverage, so the whole hotel works from the same picture.

C

Create operational efficiencies

Automating your revenue management with an RMS means hoteliers no longer have to build spreadsheets and reports, calculating the demand by hand every day. This frees revenue professionals up for more strategic thinking around positioning their hotel in the market.

How an RMS adds value

01

Set & optimize prices

Hotels that switch onto a revenue management system generally experience a RevPAR increase of between 5 - 20 % as a result of optimized automatic price setting per room type.

02

Streamline & automate manual workflows

Automating the pricing work means no more building spreadsheets by hand or re-entering the same numbers every day. That is real time back.

03

Leverage large data sets to enable complex decision making

An RMS brings historical PMS data, city-wide group demand data and competitor rate shopping data under one roof, and delivers it in a simple way that helps revenue managers make more informed, data-driven decisions.

03

Who uses an RMS

Key considerations for different types of hotels.

Large hotels & resorts

Size 100–500+ roomsADR $$–$$$$Complexity High, with departmental silos

If you’re running a large hotel or resort, RMS is your financial brain—it guides rate decisions, balances channel mix, and fuels profitability across departments.

What’s needed
  • Multi-property optimization
  • Group & event forecasting
  • Integration with PMS & POS
  • Advanced channel management
  • 24/7 enterprise support

Boutique & independent

Size 20–100 roomsADR $$–$$$Complexity Medium, high-touch experience focused

For boutique hotels, revenue management isn’t about brute-force data—it’s about smart, elegant automation that enhances both margin and guest experience.

What’s needed
  • Visual rate calendar
  • OTA & booking engine sync
  • Smart upsell engine
  • Mobile-friendly interface
  • Rapid onboarding & support

Small hotels & B&Bs

Size <20 roomsADR $–$$Complexity Low, usually managed by 1–2 people

These owners wear every hat—from cleaning rooms to answering calls. Time and simplicity are the currencies that matter here.

What’s needed
  • Auto-pilot pricing
  • OTA price parity alerts
  • Calendar sync
  • Simple setup wizard
  • Monthly subscription

Budget hotels

Size 50–150 rooms (or more for branded)ADR $Complexity Medium; often franchise branded

Budget hotels don’t want bells and whistles—they want rates that fill rooms and tools that don’t break. It’s all about efficiency, not elegance.

What’s needed
  • High-speed rate updates
  • Budget mode optimization
  • Pre-built pricing templates
  • OTA auto-sync
  • Low-cost tiered plans
05

Selecting the ideal RMS provider

Key features to look for.

01

Open pricing

Your RMS must be able to price room types and channels independently of each other, rather than in lockstep with a set BAR price.

02

Real-time price automation

By automatically retrieving and analyzing internal and external data, your RMS updates a hotel’s room rates in real-time.

03

Automated recommendations

With the push of a button, price recommendations are reflected in your PMS. Accept them one-by-one, in bulk or override specific recommendations.

04

Price sensitivity chart

A graph illustrating the current optimal room price in relation to change in revenue and occupancy rate, to make sure your price points are accurate.

05

Data visualization and intelligent reporting

Visualize your data and reports in graphical form to better understand trends, outliers and patterns, and build, export and share your most critical reports.

06

Profitability insights

Advanced RMSs look beyond revenue to focus on true profit, combining booking data with external benchmarking to identify profit leaks and maximize margins.

07

Meeting and events optimization

Forecast demand and optimize pricing for meeting rooms, event spaces, and related services, not just rooms.

08

Group pricing and displacement analysis

Calculate the optimal group rate and assess whether accepting a group booking would prevent higher-yield individual bookings.

09

Early demand signals

Look for a system that surfaces early signals such as website search activity, regrets and denials, and rate-shopping data, so pricing decisions are made ahead of the curve.

Critical RMS integrations

PMS

Property Management System

A strong two-way integration allows your RMS to pull historical information on rates and revenue, analyze the data and return an accurate matrix of pricing recommendations for each segment and room type.

CRS

Central Reservations

A strong connection between the RMS and the CRS helps hoteliers avoid failed updates, lost reservations and bad reports.

CRM

CRM

Critical when hoteliers want to price based on a guest’s value to your property, including loyalty and past purchase behavior.

Duetto

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Duetto is a leading provider of revenue and profit software for hotels, resorts, and casinos.

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06

What hoteliers and industry experts have to say

“

Duetto makes my life easier

Each of their three tools is easy to use. The usability is very logic and has nice hints to save your time (scheduled reports, alerts, autopilot, automated room type pricing, etc...).

Head of RevenueLarge · City Center · Austria
“

Game-Changing - Literally.

I continue to be amazed at how fast the system works and the accuracy of the information it provides.

Regional Director of Revenue ManagementX-Large · Branded · United States
“

Really powerful and easy-to-use tool for hotel revenue management

The integration with my existing systems was smooth, which made the transition seamless. Overall, I highly recommend it for anyone who wants to automate their revenue strategy.

Cluster Revenue ManagerLarge · City Center · Germany
“

Best service, best RMS in market!

Everything since the beginning was very easy, Duetto staff are so helpful and the tool is beyond than expected. 100% recommended!

Revenue ManagerX-Small · City Center · Spain
“

Throughout my long career, I have had the privilege of working alongside many outstanding companies. However, it is truly rare to encounter a group like Duetto. Their professional expertise is not only widely recognized in the industry, but what truly sets them apart is the unwavering support and sincere appreciation they show toward their partners. It is not just about doing business! It is about building meaningful relationships.

Christian Pirodon, Founder
“

Duetto's RMS leverages advanced AI for dynamic pricing and demand forecasting, offering unparalleled flexibility and real-time insights. Unlike others, its Open Pricing model optimizes every segment, channel, and room type for maximum revenue.

Fabio Leon Hoffmann, Sales Executive
“

Its ability to automate pricing adjustments, optimize revenue, and free up resources for strategic planning, its reputation for delivering reliable, actionable insights through an intuitive, user-friendly interface, and its ability to manage complex pricing structures across multiple properties.

Rodrigo De Landa, Sales Director
07

Kickstart your journey

4 easy steps to kickstart your process and help you find the best RMS for your hotel.

1

Get demos to compare solutions

Get demos from your shortlist to have a basis of comparison for the key nuances and differences between products. The best way to choose hotel software is to try it.

Request a demo
2

Key questions to ask on your demo calls

  • #1 Can the software price room types, segments and channels independently of each other?
  • #2 Will the RMS integrate with my PMS, CRS, CRM and booking engine?
  • #3 What kind of data shapes the pricing algorithm?
  • #4 Will I need a dedicated staff to operate the system?
  • #5 Does the software provide forecasting by segment and room type?
  • #6 What happens after I sign?
3

Compare price quotes

Pricing is typically a monthly subscription that depends on the type of property and functionality needed. Some providers offer free or near-free solutions, while pricing for others ranges up to $20 per room, per month. What you pay should be in line with the returns you expect.

Implementation might take up to 5-8 weeks, from discovery and onboarding through data quality evaluation to team training.

4

Set KPIs to define success

RevPARRevenue per available room, balancing ADR and occupancy to measure overall room revenue performance.
GOPPARGross operating profit per available room, showing revenue performance after operating costs.
RevPAR indexA hotel’s revenue versus its defined competitors in the market, showing market share and competitive strength.
CPORCost per occupied room, measuring the operating cost associated with each occupied room.
GOP indexA hotel’s GOP performance compared with its competitive set.

Start optimizing your revenue with an RMS

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