Videos
Transforming Guest Data into Revenue: A Deep Dive into RMS and PMS Integration
- VIDEOS
- GATED VIDEO
- TRANSFORMING GUEST DATA INTO REVENUE
Speakers
Jeong Pyon
Director of Hospitality Solutions, APAC, Duetto
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With over 9 years of experience in revenue management including Marriott corporate office, boutique, airport, resorts, casino, convention properties, property openings, and Forbes 5-star properties across North America and APAC. Jeong now helps hotels understand how they can utilize the various solutions in Duetto to achieve their revenue goals.
Matthew Clark
Regional Director of Sales, Asia Pacific & Middle East, Shiji
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With over 15 years’ experience across Asia Pacific consulting to the hospitality industry to provide leading technology solutions, Matthew was recently promoted within Shiji Group to Regional Director of Sales – Asia Pacific & Middle East. Matthew’s deep industry knowledge extends further to prior Hotel and F&B operational roles in Sydney and London and continues today to volunteer time and skills co-ordinating a number of prominent community events.
What you will learn
The importance of unified guest data for reliable revenue forecasts
- Challenges with fragmented data: Discover how inconsistent data can lead to inaccurate forecasts and missed revenue opportunities.
- Benefits of unified data: Learn how integrating data from different sources can provide a clearer picture of your guests and improve forecasting accuracy.
How Duetto and Shiji’s integrated solutions enable real-time data-driven pricing strategy
- Overview of Duetto and Shiji: Introduction to the companies and their roles in hospitality tech.
- Integration and real-time data: See how these systems work together to provide real-time data on market demand, competitor rates, and occupancy levels, allowing for instant pricing adjustments.
Step-by-step guide on crafting a revenue strategy using PMS and RMS data
- Key data types: Identify the essential data points, such as booking patterns and guest preferences.
- Data analysis techniques: Simple methods for analyzing data to uncover trends.
- Developing and implementing strategies: Practical steps to create and implement effective revenue strategies based on data insights.
- Monitoring and adjusting: Tips on how to monitor performance and adjust strategies in real-time.
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