San Francisco — January 27, 2025 — Duetto, a leading provider of revenue and profit software to the hospitality industry, today announced the appointment of Robert Matsuoka as Chief Technology Officer (CTO).
Matsuoka is a seminal AI thinker and technical leader with over 25 years’ experience scaling systems and teams, and building travel tech. He joins Duetto to spearhead technology transformation across the company, from increasing delivery speeds for customers to managing the technical foundation for the Revenue & Profit Operating System (RP-OS).
Matsuoka’s journey is rooted in building technology from the ground up. As the Co-founder and CTO of Citymaps, Matsuoka built geospatial systems processing billions of location elements — expertise that’s directly applicable to hotel market intelligence and competitive set analysis powering Duetto's pricing recommendations. Following Citymaps’ acquisition by Tripadvisor in 2016, Matsuoka spent eight years at the travel giant, ultimately serving as Head of Engineering and Interim CTO. In these roles, he owned the technical strategy for the Hotel Business Unit (the company's primary revenue engine) and scaled global engineering teams.
Post-Tripadvisor, Matsuoka held multiple fractional CTO roles and immersed himself in hands-on AI development. This involved pressure testing agentic AI applications to solve complex, high-scale enterprise challenges, and writing about his journey on HyperDev.
"Robert’s expertise in AI has the potential to significantly improve the experience of our customers and push the industry forward as we build the first RP-OS," said Alex Zoghlin, CEO of Duetto. "His hands-on technical expertise, combined with his experience managing massive, global-scale data at Tripadvisor, makes him a unique leader who can turn the advantages of AI into a practical reality for our customers."
Matsuoka sees the challenges hoteliers are facing in today’s high-cost market as a prime opportunity for technological innovation.
“The core commercial needs of hotels such as revenue optimization, demand forecasting, and yield management are all fundamentally algorithmic, so there’s an enormous opportunity to enhance those systems through AI and machine learning,” said Robert Matsuoka, CTO of Duetto. “In this new role, I will focus on areas where AI can make a meaningful impact, including accelerating client onboarding velocity, expanding Duetto's integration ecosystem, and applying agentic AI techniques to developing next-generation pricing models.”
Matsuoka will also lead the engineering organization's adoption of AI-assisted development practices to increase product delivery speed.
These priorities laid out by Matsuoka are fundamental to Duetto’s expansion beyond room revenue toward total hotel performance. This mission, catalyzed by the 2025 acquisition of HotStats, will come to life through the RP-OS — building on the success customers are already seeing today by combining Duetto and HotStats products.
About Duetto
Duetto is a leading revenue strategy platform for the hospitality industry, serving over 7,200 hotels, casinos, and resorts worldwide.
More than just a traditional RMS, Duetto is building the industry’s first Revenue & Profit Operating System, connecting all aspects of hotel revenue and operations in one unified platform. Powered by automation, AI, and profitability insights, it helps commercial teams make smarter, faster decisions based on total profit — not just room revenue.
Duetto will be hosting its first flagship event, PERFORM — the summit for revenue and profit leaders — in Hollywood Beach, Florida, Apr 16, 2026.