Native gaming is built on a long-term strategy that not only generates profit but also provides sustainability for the whole tribal community.
In this Duetto Presents, we talk to senior leadership at Chumash Casino Resorts to learn more about their collection of three hotels, how the portfolio works together, managing expansion, tapping into the overnight market, expanding footprint, and positioning Chumash as a unique and leading provider of gaming, leisure, and hospitality.
Duetto has helped the revenue team move away from static rates and knee-jerk discounting and build a complex customer-centric strategy focused on loyalty.
The result is dynamic pricing across all three hotels leading to yielding more rooms and increased incremental spend.