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ABOUT

TEAM DUETTO

Duetto leaders

David Woolenberg

Chief Executive Officer

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David Woolenberg is the Chief Executive Officer and a member of the Board of Directors of Duetto. David joined Duetto in 2018 as Chief Revenue Officer. He was promoted to President and Chief Operating Officer a year later after a period of record growth for the company.

Prior to Duetto, David spent more than 15 years in various leadership positions at Digital River, a global e-commerce solutions company.

He was also named one of Global Gaming Business’ 25 People to Watch for 2020.

Darren Koch

Chief Product Officer

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In charge of both the Duetto Product and Engineering teams, Darren Koch brings vast experience in product development and data analytics with large and early-stage software companies and material experience in hospitality technology.

Before joining Duetto, he was Chief Product Officer at Knock, an integrated suite of front office technology for multifamily owners and operators; Chief Product Officer at SAP Ariba, responsible for leading the Product and Innovation team; and Chief Product Officer at SAP Business Network.

Natalie Bappe

Chief of Staff & VP of Commercial Operations

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Natalie joined Duetto in 2018 as Director of Business Operations, supporting customer-facing teams in achieving scalable and predictable growth. She was promoted to VP of Commercial Operations in 2021 and to her current position as Chief of Staff in 2024, joining our Executive Leadership Team.

Natalie is an integral part of the sales team at Duetto, helping to deliver sustainable growth and maximize strategic objectives.

Before joining Duetto, Natalie held sales and sales enablement positions at Digital River, Oracle, and Stratasys.

Carl Lytikainen

Chief Customer Officer

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Carl is a software industry veteran with wide-ranging experience in software implementation, customer support, technical support, and service delivery.

He has more than 20 years of experience serving customers in a wide array of vertical industries, from government, retail and financial services, to education, health, and wellness.

Before joining Duetto, he led Customer Services teams for cloud-based business management software provider Mindbody Inc. Prior to that he worked for Dell Software, where he launched a knowledge-centered support program that empowered customers with self-service options.

Vishal Save

Chief Financial Officer

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Vishal Save is the Chief Financial Officer of Duetto. He is the direct business partner to the CEO, David Woolenberg, and is responsible for driving growth by managing the Finance and HR functions at the company.

Save joined Duetto in November 2016. In 2018, he led the company through its Series D financing, raising $85 million in the largest-ever non-acquisition investment in a software company serving the hotel industry.

An experienced Finance leader, with broad experience in Finance, Operations, Strategy, and Technology, Save has spent years scaling enterprise SaaS businesses. Before Duetto, Save was VP of Finance & Business Operations at GoodData, and prior to that, he worked at McKinsey & Company. He also holds years of development experience in several leading technology companies such as Oracle.

Save has a BTech from IIT-Bombay and an MBA and MEM from Northwestern University.

Hannah Luffman

Vice President of Global Marketing

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Hannah joined Duetto in 2022 as Director of Global Marketing. She was promoted to Senior Director of Global Marketing in 2023, and to her current position as VP of Global Marketing in 2024, joining our Executive Leadership Team.

Hannah has a strong background in marketing, strategy, and communications, with extensive experience in global event management. Before joining Duetto, Hannah held senior positions at Cheerful Twentyfirst, Unicorn Events, ETM, and Gartner.

Hannah is also a Non-Executive Director at Aeorema Communications plc, a leading strategic communications group.

Chris Crowley

Chief Revenue Officer

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Chris Crowley joined Duetto in April 2021 as Senior VP of Sales and was promoted to Chief Revenue Officer just a year later in April 2022. Chris leads the global sales organization, which currently operates offices in the US, Argentina, London, Germany, and Singapore.

Prior to working with Duetto, Chris established his Nina & Pinta business travel consultancy in late 2017, working with a wide array of clients, including hotel technology specialist HRS Group.

An experienced travel industry professional, Chris has also worked as Senior Vice President at BCD Travel, currently the world’s third-largest TMC. And he has enjoyed hospitality tenures with Accor, Radisson, Concorde Hotels, Grange Hotels and 47 Park Street Hotel in London, where he worked with Albert Roux.