Tech Teams Focused on Delivering ‘Kardashian Experience’

by Jason Q. Freed, Managing Editor | April 26, 2019

What’s at the top of nearly every hotel IT expert’s to-do list? The answer might surprise you: It’s providing a unique and memorable guest experience. 

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As the Industry Evolves, a New Kind of DORM is Emerging

by Jason Q. Freed, Managing Editor | March 14, 2019

If there’s anyone who understands the true value of a holistic and cohesive revenue strategy it’s Mike Medsker, who has worked across many of the hotel departments that touch revenue, from sales to marketing to revenue management. Mike worked his...

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Revenue Management and the Millennial

Once again the UK’s revenue management community will come together for a day of great debate and industry learning, as Revenue By Design prepares to host its Opportunity 2019 event at the Hilton Bankside, London, on 12 February 2019.

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Best Quotes from Center Stage at Phocuswright

by Jason Q. Freed, Managing Editor | November 15, 2018

Of all the travel industry conferences, no one could argue that Phocuswright is among the best at getting today’s brightest and most influential leaders on stage. The conference kicked off this week in Los Angeles, and if you’re not there you can...

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