Imagining the hotel as a collaborative space and the historical location for decisions

Here’s something for the history buffs.

Los Angeles’s first hotel had an office on its grounds that housed one of the city’s first newspaper.

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Why Dying is an Apt Metaphor for Disruption

It’s very simple, so simple that it scares people. In the end, you leave behind a story, that’s it. If you are really effective at telling that story, others will believe in you and something that you do in your current life will live on without...

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From Dumb Pipes to Smart Stays

Value for hotels – increased revenue, highly targeted hotel stays, improved customer retention to ensure high occupancy rates – would be easy to deliver if hoteliers would include a customer login on their booking engine that would allow them to...

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Big Data is Smarter than Economic Uncertainty

If you run revenue management for a hotel chain, it’s very likely you have run into the pressure to innovate. That pressure to innovate takes on the sheen of anxiety and necessity when global economies experience the reckoning they have...

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