Content by Philip Niemann, Vice President of Customer Success and System Delivery - APAC

Philip Niemann, Vice President of Customer Success and System Delivery - APAC

Philip Niemann, Vice President of Customer Success and System Delivery - APAC

Philip is the Vice President of Customer Success and System Delivery - APAC. Over the last decade, he has held revenue leadership roles in property, corporate and area capacities in resort and city locations. Most of his time was spent in Australia, Thailand, and Singapore, where he executed revenue management for both independent luxury boutique hotels and large multi-branded chains including Starwood and IHG. While of German heritage, Philip was born and raised in Singapore and holds a Bachelor of Science from the Cornell School of Hotel Administration.

Hotels vs. OTAs: No Need to Go to the Mattresses

It is not uncommon that I speak to a fellow industry colleague on the hotel operations front that – sooner or later – we come across the topic of OTAs and distribution of flat, albeit seasonal contract rates. “Genius Program”, “wholesalers” and...

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Revenue Management Speed Check: Let’s Accelerate

Earlier this year I was invited – along with other RMS vendors and senior hotel executives – to speak at a roundtable hosted by none other than RM-veteran Sherri Kimes. As was to be expected, the conversation was robust and engaging, with...

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